Medtronic
Receptionist(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Meerbusch
ab 44.400 - 66.600 / Jahr
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Managing end-to-end order processing, claims, and invoicing for advanced rehabilitation technology. 3+ years in customer service or order management required. 29 vacation days, flexible hours.
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Anforderungen
- Education in Business Administration, Engineering, Finance, or relevant background
- 3+ years in customer service, customer experience, order management, or similar role
- MedTech industry experience is advantageous
- Good system affinity and digital mindset
- Ability to learn and work across multiple business systems
- Experience with Microsoft Dynamics 365 (F&O), Power BI, Power Automate, or similar business applications is advantageous
- Strong communication skills
- Ability to show empathy and use positive language
- Fluent in German
- Fluent in English
- Additional languages are advantageous
- Ability to structure and prioritize work
- Work in complex and international environment
- Work with various stakeholders
- Team-oriented mindset
- Willingness to support colleagues
- Willingness to share knowledge
- Contribute to collaborative working environment
- Customer-focused
- Proactive
- Ownership of work
- Enjoyment of solving problems
- Enjoyment of supporting others
- Ensuring professional and positive customer experience
- Comfortable working in a dynamic environment
- Adaptability to changing priorities
- Collaboration across teams, functions, and countries
- Structured and detail-oriented approach
- Flexibility
- Willingness to learn
- Strong team player
- Values knowledge sharing
- Supports colleagues
- Contributes to positive working environment
- Confident working independently
- Taking responsibility for tasks
- Driving tasks to completion
- Motivation to make things better for customers, colleagues, and business
Aufgaben
- Act as the first point of contact for customer and user inquiries
- Handle orders, returns, claims, warranties, invoicing, and cash collections
- Manage the end-to-end order process for accuracy and efficiency
- Perform administrative and customer service tasks
- Support sales activities and collaborate with colleagues
- Contribute to process improvements and new ways of working
- Support knowledge sharing and cross-training activities
- Maintain and improve process documentation and best practices
- Identify opportunities to enhance operational excellence
Berufserfahrung
3 Jahre
Ausbildung
Bachelor-Abschluss
Sprachen
Deutsch – fließend
Englisch – fließend
Tools & Technologien
Microsoft Dynamics 365 (F&O)Power BIPower Automate
Benefits
Flexibles Arbeiten
- Flexible working hours
Sinnstiftende Arbeit
- Meaningful role
Lockere Unternehmenskultur
- International and collaborative team environment
- Teamwork culture
- Trust culture
- Ownership culture
- Customer focus culture
Weiterbildungsangebote
- Learning and growth opportunities
Sonstige Vorteile
- Continuous improvement initiatives
Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Permobil erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei PermobilÜber das Unternehmen
PE
HealthcareRatingen
The company is a global leader in advanced rehabilitation technology, creating assistive solutions for individuals with disabilities.
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