ESD Empfangs- und SekretariatsDienstleistungen GmbH
Empfangsmitarbeiter(m/w/x)
Vollzeitnur vor OrtJunior
Ingolstadt
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
VAValue Retail
Concierge / Guest Services Assistant(m/w/x)
Ingolstadt
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Proactive guest engagement, providing photo, luggage, and Hands Free Shopping assistance. Two years experience in hospitality or retail ideally. Dynamic, guest-facing role with diverse international clientele.
Anforderungen
- At least 2 years experience in Hospitality, Tourism, Leisure or Retail industries (ideally)
- Intuitive understanding of customer experience/hospitality excellence
- Desire and drive for world-class hospitality and proven guest experience
- Excellent interpersonal skills with international guests, impact & influence
- Ability to prioritize, adapt, and remain calm under pressure
- Flexibility in working hours and patterns (including Saturdays)
- Sound understanding of retail, tourism, leisure sectors or desire to learn
- Interest in and knowledge of the local area
- Professional, friendly, and approachable manner
- Computer literate and conversant in Microsoft Office Applications
- Conversational German & English (written & spoken), other language knowledge desirable
Aufgaben
- Proactively approach guests
- Offer photo taking and luggage storage
- Provide Hands Free Shopping assistance
- Share information on boutiques
- Engage guests in conversation
- Assist with shuttle arrivals and departures
- Ensure cleanliness of shuttles
- Motivate shuttle drivers
- Collaborate with Concierge, Security, Housekeepers, and brand partners
- Assist boutiques, brand partners, VIP Lounge, and Guest Services
- Identify guest satisfaction issues (e.g., long queues)
- Identify maintenance requirements
- Station yourself at main entrances and key locations
- Roam leisurely throughout the village
- Welcome guests with an engaging attitude
- Assist Guest Lounge with arrivals, events, and guest needs
- Plan and implement village hospitality initiatives
- Continuously improve initiatives to delight guests
- Advise guests on tourism and hospitality offers
- Book live entertainment and sightseeing tours
- Reserve cinema tickets and restaurants
- Arrange refreshments for guests
- Offer knowledgeable insights on village brands and promotions
- Provide proactive feedback to enhance guest experience
- Suggest improvements for hospitality and services
- Resolve customer complaints professionally and reassuringly
- Adhere to company policy for complaint resolution
- Support and deliver Privilege and Miles&More loyalty programs
- Sell and administer Gift Vouchers and Wertheim Souvenirs
- Promote and cross-sell village services like baggage drop
Berufserfahrung
- 2 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office Applications
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Value Retail erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Value Retail
Leasing Coordinator(m/w/x)
Vollzeitnur vor OrtBerufserfahrenIngolstadt, Wertheim - Deutsche Bildungs- und Sicherheitslösungen GmbH
Empfangsmitarbeiter / Security(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerIngolstadtab 19,17 / Stunde - SONS Germany
Store Manager Assistant(m/w/x)
Vollzeitnur vor OrtManagementIngolstadt - PVH Brands Germany GmbH
Verkaufsberater(m/w/x)
Vollzeitnur vor OrtJuniorIngolstadt
VAValue Retail
Concierge / Guest Services Assistant(m/w/x)
Ingolstadt
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Proactive guest engagement, providing photo, luggage, and Hands Free Shopping assistance. Two years experience in hospitality or retail ideally. Dynamic, guest-facing role with diverse international clientele.
Anforderungen
- At least 2 years experience in Hospitality, Tourism, Leisure or Retail industries (ideally)
- Intuitive understanding of customer experience/hospitality excellence
- Desire and drive for world-class hospitality and proven guest experience
- Excellent interpersonal skills with international guests, impact & influence
- Ability to prioritize, adapt, and remain calm under pressure
- Flexibility in working hours and patterns (including Saturdays)
- Sound understanding of retail, tourism, leisure sectors or desire to learn
- Interest in and knowledge of the local area
- Professional, friendly, and approachable manner
- Computer literate and conversant in Microsoft Office Applications
- Conversational German & English (written & spoken), other language knowledge desirable
Aufgaben
- Proactively approach guests
- Offer photo taking and luggage storage
- Provide Hands Free Shopping assistance
- Share information on boutiques
- Engage guests in conversation
- Assist with shuttle arrivals and departures
- Ensure cleanliness of shuttles
- Motivate shuttle drivers
- Collaborate with Concierge, Security, Housekeepers, and brand partners
- Assist boutiques, brand partners, VIP Lounge, and Guest Services
- Identify guest satisfaction issues (e.g., long queues)
- Identify maintenance requirements
- Station yourself at main entrances and key locations
- Roam leisurely throughout the village
- Welcome guests with an engaging attitude
- Assist Guest Lounge with arrivals, events, and guest needs
- Plan and implement village hospitality initiatives
- Continuously improve initiatives to delight guests
- Advise guests on tourism and hospitality offers
- Book live entertainment and sightseeing tours
- Reserve cinema tickets and restaurants
- Arrange refreshments for guests
- Offer knowledgeable insights on village brands and promotions
- Provide proactive feedback to enhance guest experience
- Suggest improvements for hospitality and services
- Resolve customer complaints professionally and reassuringly
- Adhere to company policy for complaint resolution
- Support and deliver Privilege and Miles&More loyalty programs
- Sell and administer Gift Vouchers and Wertheim Souvenirs
- Promote and cross-sell village services like baggage drop
Berufserfahrung
- 2 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Office Applications
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Value Retail erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Value Retail
Branche
Retail
Beschreibung
Value Retail operates retail villages. It focuses on creating unique shopping experiences and fostering brand partnerships.
Noch nicht perfekt?
- ESD Empfangs- und SekretariatsDienstleistungen GmbH
Empfangsmitarbeiter(m/w/x)
Vollzeitnur vor OrtJuniorIngolstadt - Value Retail
Leasing Coordinator(m/w/x)
Vollzeitnur vor OrtBerufserfahrenIngolstadt, Wertheim - Deutsche Bildungs- und Sicherheitslösungen GmbH
Empfangsmitarbeiter / Security(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerIngolstadtab 19,17 / Stunde - SONS Germany
Store Manager Assistant(m/w/x)
Vollzeitnur vor OrtManagementIngolstadt - PVH Brands Germany GmbH
Verkaufsberater(m/w/x)
Vollzeitnur vor OrtJuniorIngolstadt