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OPmobility
letzten Monat

Cluster IT Operations Manager for DACH & BEL(m/w/x)

München, Lippstadt
VollzeitVor OrtSenior

Beschreibung

As the Cluster IT Operations Manager for DACH & BEL, you will oversee daily IT operations, ensuring smooth performance and reliability across sites. You will lead a local team, provide hands-on support, and align IT services with business needs while fostering continuous improvement.

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Anforderungen

  • University degree, Engineering School with IT specialization, or equivalent by experience
  • Minimum of 7-10 years of experience in IT infrastructure management
  • At least 3-5 years of experience in a managerial or supervisory role within IT operations
  • Proficiency in IT service management, hardware and software troubleshooting, network administration, and IT infrastructure management
  • Proficiency in local language(s) of assigned country or cluster, along with good command of English
  • Experience with IT service management frameworks (e.g., ITIL)
  • Customer focus, delivery, and result orientation
  • Consistency and reliability; ability to plan and organize activities efficiently
  • Strong leadership and team management skills
  • Teamwork, flexibility, and collaboration; ability to work with multicultural teams
  • Excellent problem-solving and decision-making abilities
  • Effective communication and interpersonal skills

Ausbildung

Bachelor-Abschluss
ODER
Abgeschlossene Berufsausbildung

Berufserfahrung

7 - 10 Jahre

Aufgaben

  • Manage daily IT operations across all sites in the assigned country
  • Ensure availability, performance, and reliability of local IT infrastructure and services
  • Deliver hands-on L1 support for end-users, addressing hardware, software, and network issues
  • Coordinate with regional and global IT teams to implement IT policies and standards
  • Maintain compliance with IT security policies and conduct regular security assessments
  • Track and report on key performance indicators (KPIs) related to IT operations
  • Oversee local IT operations team, providing direction and support
  • Align IT services with local business needs and priorities
  • Foster a culture of continuous improvement within the IT teams
  • Manage the local IT budget for cost-effective resource use
  • Oversee procurement and inventory of IT equipment and supplies
  • Monitor vendor performance and compliance with contract terms

Tools & Technologien

ITIL

Sprachen

Englischverhandlungssicher

Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens OPmobility erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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