Beschreibung

In this role, you will manage vendor relationships, enhance customer experiences, and drive profitability. Your daily responsibilities will include negotiating contracts, analyzing market trends, and collaborating with cross-functional teams to implement effective strategies that boost growth and efficiency.

Anforderungen

• •Graduate degree in business-related discipline
• •At least 3 years of relevant work experience in Category Management, Vendor Management or Purchasing, ideally in retailing or the pet industry
• •Work experience in an international company
• •Experience in project work based on analytical and strategic thinking
• •Ability to unlock complex issues and work proactively on proposals
• •Ability to understand customer needs and market requirements
• •Ability to think and react in a high-energy, fast-paced environment
• •Strong influencing abilities and vendor management experience
• •Fluency in German and English

Aufgaben

• •Manage customer experience and profitability for vendors
• •Facilitate interactions with the vendor base
• •Identify and onboard new vendors
• •Create items in the catalog
• •Negotiate contracts and terms
• •Manage promotional activities
• •Resolve operational issues, including logistics and payments
• •Develop and negotiate exclusive articles and bundles for Branded Accessories
• •Initiate attractive product presentations and brand content
• •Manage payment terms and cost structures in contracts
• •Audit vendor agreements for optimal terms
• •Drive strategic negotiations for category growth
• •Conduct market and competitor analysis for growth opportunities
• •Influence vendors to enhance customer experience and reduce costs
• •Provide feedback on existing programs and create new initiatives
• •Review promotional results and adjust strategies as needed
• •Create a prioritized vendor marketing plan to maximize margins
• •Identify vendor issues and direct teams to resolve them
• •Act as an escalation point for conflict resolution
• •Audit metrics and evaluate products to improve customer experience
• •Implement scalable solutions for customer pain points
• •Collaborate with teams to propose annual plans for vendors
• •Build a network within the pet industry
• •Lead cross-functional projects and engage stakeholders
• •Ensure robust process documentation is maintained
• •Seek feedback for personal growth and set development goals
• •Acquire new vendor partners to enhance the Accessories portfolio

Benefits