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Business Process Manager / Application Supporter SAP Extended Warehouse Management (EWM)(m/w/x)
Application support and requirement management for warehouse logistics systems in global healthcare. Deep system knowledge in warehouse and transport management systems required. Work in a large, global enterprise environment.
Anforderungen
- Deep system knowledge in SAP EWM and TM
- Profound understanding of application support processes and IT incident handling
- Strong ability to diagnose complex problems
- Excellent oral and written communication for stakeholder engagement
- Familiarity with CSV compliance and security standards
- Fluency in spoken and written English and German
- Proven ability to work effectively in a team
- Good organizational talent
- Adaptability to changing demands
- Strong customer-centric focus
Aufgaben
- Provide first-level support for application incidents
- Collaborate with stakeholders for service restoration
- Create and review system requirements as a business analyst
- Manage the implementation of system requirements
- Proactively monitor application performance and availability
- Diagnose and resolve application issues
- Maintain accurate records of incidents and requests
- Document troubleshooting steps and application changes
- Offer timely assistance to end-users on application queries
- Conduct post-change testing to ensure application functionality
- Ensure applications comply with CSV-compliance and security standards
- Contribute to process improvement initiatives
- Assist in integrating project objectives into applications
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Noch nicht perfekt?
- 1201 F. Hoffmann-La Roche AGVollzeitnur vor OrtSeniorKaiseraugst
- 1201 F. Hoffmann-La Roche AG
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Business Process Manager / Application Supporter SAP Extended Warehouse Management (EWM)(m/w/x)
Application support and requirement management for warehouse logistics systems in global healthcare. Deep system knowledge in warehouse and transport management systems required. Work in a large, global enterprise environment.
Anforderungen
- Deep system knowledge in SAP EWM and TM
- Profound understanding of application support processes and IT incident handling
- Strong ability to diagnose complex problems
- Excellent oral and written communication for stakeholder engagement
- Familiarity with CSV compliance and security standards
- Fluency in spoken and written English and German
- Proven ability to work effectively in a team
- Good organizational talent
- Adaptability to changing demands
- Strong customer-centric focus
Aufgaben
- Provide first-level support for application incidents
- Collaborate with stakeholders for service restoration
- Create and review system requirements as a business analyst
- Manage the implementation of system requirements
- Proactively monitor application performance and availability
- Diagnose and resolve application issues
- Maintain accurate records of incidents and requests
- Document troubleshooting steps and application changes
- Offer timely assistance to end-users on application queries
- Conduct post-change testing to ensure application functionality
- Ensure applications comply with CSV-compliance and security standards
- Contribute to process improvement initiatives
- Assist in integrating project objectives into applications
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Über das Unternehmen
1201 F. Hoffmann-La Roche AG
Branche
Healthcare
Beschreibung
Roche is dedicated to advancing science and ensuring access to healthcare for everyone, with over 100,000 employees globally.
Noch nicht perfekt?
- 1201 F. Hoffmann-La Roche AG
Clinical Distribution - Business Process Manager(m/w/x)
Vollzeitnur vor OrtSeniorKaiseraugst - 1201 F. Hoffmann-La Roche AG
Mitarbeiter:in Prozesskoordinator Lagerlogistik(m/w/x)
Vollzeitnur vor OrtSeniorBasel - BeOne Medicines I GmbH
Senior Coordinator, Distribution Process - Europe(m/w/x)
Vollzeitnur vor OrtSeniorBasel - Endress+Hauser InfoServe GmbH+Co. KG
Process Manager:in IT Applications(m/w/x)
Vollzeitnur vor OrtBerufserfahrenReinach - CH05 Lonza Sales AG
SAP Data Analyst & Information Architect(m/w/x)
Vollzeitnur vor OrtSeniorBasel