Die KI-Suchmaschine für Jobs
Business Analyst Production Support - Transactional (Level 2)(m/w/x)
Beschreibung
You will ensure stable platform operations by resolving production incidents and translating client needs into technical requirements while coordinating closely with various delivery teams.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Proven performance in similar role
- •Knowledge of ITIL processes
- •Fluency in German and English
- •Technical degree in IT or business
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Interact with clients to ensure service delivery
- •Analyze customer requirements and production issues
- •Monitor and maintain application availability
- •Coordinate with service desks and delivery units
- •Follow the end-to-end incident management process
- •Perform impact analysis and troubleshooting
- •Consolidate new client requirements at a high level
- •Translate business requirements into technical specifications
- •Coordinate and support user acceptance testing
- •Manage expectations for end users and stakeholders
- •Onboard new bank services into service delivery
- •Propose ideas to improve service delivery quality
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
- AvaloqVollzeitmit HomeofficeBerufserfahrenBerlin
- Avaloq
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Business Analyst Production Support - Transactional (Level 2)(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
You will ensure stable platform operations by resolving production incidents and translating client needs into technical requirements while coordinating closely with various delivery teams.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Proven performance in similar role
- •Knowledge of ITIL processes
- •Fluency in German and English
- •Technical degree in IT or business
Ausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Interact with clients to ensure service delivery
- •Analyze customer requirements and production issues
- •Monitor and maintain application availability
- •Coordinate with service desks and delivery units
- •Follow the end-to-end incident management process
- •Perform impact analysis and troubleshooting
- •Consolidate new client requirements at a high level
- •Translate business requirements into technical specifications
- •Coordinate and support user acceptance testing
- •Manage expectations for end users and stakeholders
- •Onboard new bank services into service delivery
- •Propose ideas to improve service delivery quality
Tools & Technologien
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Über das Unternehmen
Avaloq
Branche
FinancialServices
Beschreibung
The company is an industry-leading provider of wealth management technology and services for financial institutions worldwide.
- Avaloq
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