Dein persönlicher KI-Karriere-Agent
Bicycle Mechanic(m/w/x)
Servicing electric delivery bikes for urban mobility platform. Mechanical aptitude and customer-facing communication skills required. Company e-bike use, tool budget, and monthly team events.
Anforderungen
- Strong communication skills
- Ability to make customers feel welcome
- Identify client needs
- Present and answer product/service questions
- Recommend solutions
- Positive attitude
- Desire to resolve customer issues/complaints
- Proven work experience as (Bike) Mechanic or similar
- Driving Licence (preferred)
- Willingness and enthusiasm for selling products
- Track record of achieving sales targets (ideal)
- Professional or personal technical experience
- Experience repairing bicycles, motorbikes, e-mopeds or cars (ideal)
- Familiarity with consumer behaviour principles
- Cool and calm operator
- Ability to diffuse heated situations
- Ability to turn irate customers into promoters
- Excellent communication skills
- Ability to build trusting relationships
- Interest and knowledge in mobility, micro mobility or e-bikes
- Ability to problem solve and troubleshoot quickly
- Resourcefulness in finding answers and asking for help
- Strong organisation skills
- Ability to multi-task
- Has fun and enjoys working in a collaborative environment
- Fluent communicator in English (B2 or higher)
- Fluency in another language e.g. Hindi/German (big plus)
- Certification
Aufgaben
- Act as a brand ambassador for Zoomo
- Provide excellent customer service
- Inform customers about e-bike specifications
- Perform mechanic duties for electric bikes
- Ensure processes and procedures are followed
- Explain technical and financial aspects of bikes
- Perform basic bike repairs
- Work with the mechanic team on product quality
- Provide accurate product information to customers
- Answer customer questions about products/services
- Diagnose required bike services
- Troubleshoot and repair Zoomo e-bikes
- Support recovery of lost and stolen bikes
- Ensure a seamless in-person support experience
- Guide riders through the onboarding process
- Help riders troubleshoot issues
- Meet store sales targets
- Complete store administration
- Ensure compliance with policies and procedures
- Maintain store health and safety compliance
- Maintain housekeeping standards
- Manage visual marketing and merchandising
- Improve brand awareness
- Support marketing activities
- Ensure customer satisfaction
- Contribute to store profitability
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
- Hindi – Grundkenntnisse
- Deutsch – Grundkenntnisse
Benefits
Öffi Tickets
- Contribution to public transport
Moderne Technikausstattung
- Budget for personal tools/hardware
Team Events & Ausflüge
- Monthly team outings & events
Firmenfahrrad
- Use of company e-bike
Weiterbildungsangebote
- Annual learning and development allowance
Mentale Gesundheitsförderung
- Mental wellbeing support
Noch nicht perfekt?
- agens Arbeitsmarktservice gGmbHVollzeit/TeilzeitBefristeter Vertragnur vor OrtJuniorBerlinab 15,43 / Stunde
- RADhaus GmbH
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Fahrradmechaniker:in / Fahrradmonteur:in(m/w/x)
TeilzeitBefristeter Vertragnur vor OrtJuniorBerlinab 15,43 / Stunde
Bicycle Mechanic(m/w/x)
Servicing electric delivery bikes for urban mobility platform. Mechanical aptitude and customer-facing communication skills required. Company e-bike use, tool budget, and monthly team events.
Anforderungen
- Strong communication skills
- Ability to make customers feel welcome
- Identify client needs
- Present and answer product/service questions
- Recommend solutions
- Positive attitude
- Desire to resolve customer issues/complaints
- Proven work experience as (Bike) Mechanic or similar
- Driving Licence (preferred)
- Willingness and enthusiasm for selling products
- Track record of achieving sales targets (ideal)
- Professional or personal technical experience
- Experience repairing bicycles, motorbikes, e-mopeds or cars (ideal)
- Familiarity with consumer behaviour principles
- Cool and calm operator
- Ability to diffuse heated situations
- Ability to turn irate customers into promoters
- Excellent communication skills
- Ability to build trusting relationships
- Interest and knowledge in mobility, micro mobility or e-bikes
- Ability to problem solve and troubleshoot quickly
- Resourcefulness in finding answers and asking for help
- Strong organisation skills
- Ability to multi-task
- Has fun and enjoys working in a collaborative environment
- Fluent communicator in English (B2 or higher)
- Fluency in another language e.g. Hindi/German (big plus)
- Certification
Aufgaben
- Act as a brand ambassador for Zoomo
- Provide excellent customer service
- Inform customers about e-bike specifications
- Perform mechanic duties for electric bikes
- Ensure processes and procedures are followed
- Explain technical and financial aspects of bikes
- Perform basic bike repairs
- Work with the mechanic team on product quality
- Provide accurate product information to customers
- Answer customer questions about products/services
- Diagnose required bike services
- Troubleshoot and repair Zoomo e-bikes
- Support recovery of lost and stolen bikes
- Ensure a seamless in-person support experience
- Guide riders through the onboarding process
- Help riders troubleshoot issues
- Meet store sales targets
- Complete store administration
- Ensure compliance with policies and procedures
- Maintain store health and safety compliance
- Maintain housekeeping standards
- Manage visual marketing and merchandising
- Improve brand awareness
- Support marketing activities
- Ensure customer satisfaction
- Contribute to store profitability
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – verhandlungssicher
- Hindi – Grundkenntnisse
- Deutsch – Grundkenntnisse
Benefits
Öffi Tickets
- Contribution to public transport
Moderne Technikausstattung
- Budget for personal tools/hardware
Team Events & Ausflüge
- Monthly team outings & events
Firmenfahrrad
- Use of company e-bike
Weiterbildungsangebote
- Annual learning and development allowance
Mentale Gesundheitsförderung
- Mental wellbeing support
Über das Unternehmen
Zoomo
Branche
Automotive
Beschreibung
Zoomo is the world's leading platform for professional ebikes, enabling the transition to Light Electric Vehicles for urban mobility and carbon-neutral cities.
Noch nicht perfekt?
- agens Arbeitsmarktservice gGmbH
Bicycle Mechanic / Bicycle Assembler(m/w/x)
Vollzeit/TeilzeitBefristeter Vertragnur vor OrtJuniorBerlinab 15,43 / Stunde - RADhaus GmbH
Zweiradmechatroniker(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufserfahrenReinickendorfab 2.800 / Monat - RADhaus GmbH
Zweiradmechatroniker(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufserfahrenBerlinab 2.800 / Monat - Cowboy
Mobile service representative(m/w/x)
Teilzeitnur vor OrtBerufseinsteigerBerlin, Hamburg, München, Köln, Stuttgart, Dresden, Hannover, Bielefeld, Münster, Mannheimab 40 / Stunde - agens Sozialbetriebe gGmbH
Fahrradmechaniker:in / Fahrradmonteur:in(m/w/x)
TeilzeitBefristeter Vertragnur vor OrtJuniorBerlinab 15,43 / Stunde