Beschreibung

As an Assistant Store Manager in Munich, you will lead and develop a team while ensuring exceptional customer service. Your role involves managing sales targets, organizing training, and maintaining a vibrant store environment that delights customers.

Anforderungen

• •Strong leadership and coaching skills
• •Customer-focused and business-driven mindset
• •Reliability, hands-on, and solution-oriented
• •Excellent communication and delegation abilities
• •Positive attitude and ability to inspire others
• •Structured work ethic
• •At least 3-4 years' experience in retail, preferably in the beauty sector
• •Previous management and team leadership experience and emphatic management style
• •Enjoyment of dealing with customers and developing employees
• •Analytical and commercial working methods
• •Strong hands-on mentality and presence on the sales floor
• •Basic knowledge of SAP and Excel is an advantage
• •Good knowledge in English and native language of the country
• •Acts people oriented
• •Creativity and drive for innovation
• •Striving for excellence
• •Entrepreneurial spirit and mindset

Aufgaben

• •Manage, develop, and coach employees
• •Record and maintain team absence records
• •Induct new employees and organize training courses
• •Implement floor management
• •Act as a role model for the Sephora Attitude
• •Achieve monthly and annual sales targets
• •Ensure excellent customer service and team alignment
• •Conduct morning briefings and shift handovers
• •Surprise customers with beauty classes and weekend looks
• •Update visual merchandising and implement animations
• •Maintain order and cleanliness on the sales floor
• •Analyze key figures and derive sales activities
• •Create daily staff planning and coordinate employees
• •Carry out inventories for optimal goods availability
• •Manage merchandise from receiving to storage
• •Ensure proper opening and closing of the store
• •Report and track maintenance and merchandise issues
• •Deputize for the Store Manager when needed
• •Ensure store operations comply with Sephora Audit rules
• •Perform additional daily business tasks

Tools & Technologien

Benefits