Dein persönlicher KI-Karriere-Agent
Building and managing after-sales service systems for electric vehicle and energy storage battery products at a power battery technology company. 5 years of overseas after-sales management experience with car companies and battery products required. Frequent international travel expected.
Deine Match-Analyse
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Anforderungen
- Bachelor's degree or above
- English as working language
- Able to accept frequent travel
- 5 years of overseas after-sales management experience
- Familiar with car companies and battery products
- Familiar with warranty terms
- Excellent communication skills
- Strong sense of teamwork
- Good at negotiation
- Contract control experience
- Understanding of overseas service outsourcing
- Self-built team experience
Aufgaben
- Construct and manage the after-sales team in EU-AF.
- Build the after-sales service system in EU-AF.
- Confirm service strategy and establish operational standards.
- Gain insight into customer needs and design service experiences.
- Develop customer satisfaction concepts and monitoring systems.
- Plan and build the Euro-African after-sales technical training system.
- Develop Euro-African after-sales technical training content.
- Collect and analyze customer complaints and report findings.
- Implement solutions in collaboration with R&D and quality departments.
- Maintain customer relationships and improve customer satisfaction.
- Establish and enhance the Euro-African after-sales maintenance system.
Berufserfahrung
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Von Nejo automatisch aufbereitet
Nejo hat diesen Job automatisch von der Website des Unternehmens Gotion, Inc. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Zur Originalanzeige bei Gotion, Inc.Über das Unternehmen
Gotion Inc. is a leading power battery technology company based in Silicon Valley, CA, with R&D centers in Ohio, China, Japan, and Europe. The company focuses on innovating in electric vehicle and energy storage technologies to accelerate sustainable development.
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