Beschreibung

You will drive long-term growth by nurturing key partnerships and aligning the company’s solutions with client needs. Your day-to-day involves strategic planning and collaborating across teams to ensure success.

Anforderungen

• •Degree in Business, Marketing, or related field
• •Experience in SaaS Account Management
• •Ability to manage and grow accounts
• •Strong interpersonal and communication skills
• •Confidence in negotiation and problem-solving
• •Experience with CRM platforms
• •Strong project management skills
• •Excellent presentation and storytelling abilities
• •Strategic thinking regarding sales cycles
• •Willingness to travel occasionally
• •Fluency in German and English

Aufgaben

• •Build and maintain strong client relationships
• •Ensure high client satisfaction and engagement
• •Liaise between clients and internal teams
• •Meet client expectations and delivery timelines
• •Identify upselling and cross-selling opportunities
• •Develop strategies for account growth
• •Collaborate with product and marketing teams
• •Tailor solutions to specific client needs
• •Lead strategic quarterly business reviews
• •Develop and execute account renewal strategies
• •Negotiate contracts focused on value creation
• •Monitor account health and address risks
• •Track performance metrics and client feedback
• •Research industry trends and competitive landscapes
• •Pursue strategic new business opportunities

Tools & Technologien

Benefits