Account Manager(m/w/x)

Anforderungen

• 5+ years managing enterprise software customers
• Experience in financial management, ERP, or SaaS
• Strong commercial acumen and target achievement
• Trust building with senior finance stakeholders
• Excellent communication and negotiation skills
• Proactive, consultative approach and organizational discipline
• Adaptability to transforming environments and processes

Aufgaben

• Manage a portfolio of U4F customers as their primary commercial contact
• Act as a product advocate and trusted advisor for customers
• Drive customer retention and expansion outcomes
• Identify and progress upsell and cross-sell opportunities
• Collaborate with Sales Engineering and Solution Consulting on growth
• Conduct structured account reviews to understand customer priorities
• Assess open issues, adoption, and future roadmap needs
• Build strong relationships with senior-level stakeholders
• Position Unit4 as a long-term strategic partner
• Align customer needs with solution positioning and value realization
• Coordinate with RevOps, Product, Marketing, and Customer Success teams
• Maintain accurate forecasting and pipeline progression in the CRM
• Manage opportunity stages and ensure CRM hygiene
• Contribute customer insights to the U4F go-to-market strategy
• Shape product development and commercial execution through feedback

Berufserfahrung

AusbildungWeitere Informationen zur Ausbildungsanforderung

Sprachen

Tools & Technologien