Dein persönlicher KI-Karriere-Agent
Working Student - BPO Steering & Quality Customer Service(m/w/x)
Analyzing operational KPIs and creating performance reports for an e-commerce fashion platform. First practical experience in customer service desirable. Support process automation and communicate with international service providers.
Anforderungen
- Ongoing studies in Business Administration, Economics, or comparable
- First practical experience in customer-oriented company or customer service desirable
- Strong numerical understanding, analytical mindset, IT affinity
- Enjoyment of teamwork and detailed analyses
- High motivation, fast and accurate working style
- Good MS Office skills (especially Microsoft Excel)
- Good English skills; additional foreign languages advantageous
- Resilience and ability to work in a team
Aufgaben
- Prepare and analyze operational KPIs
- Create performance reports
- Support process automation
- Handle operational topics
- Communicate with international service providers
- Support quality management
- Manage system access for external employees
Ausbildung
- Laufendes Studium
Sprachen
- Englisch – fortgeschritten
- other – ist ein Plus
Tools & Technologien
- MS Office
- Microsoft Excel
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Working Student - BPO Steering & Quality Customer Service(m/w/x)
Analyzing operational KPIs and creating performance reports for an e-commerce fashion platform. First practical experience in customer service desirable. Support process automation and communicate with international service providers.
Anforderungen
- Ongoing studies in Business Administration, Economics, or comparable
- First practical experience in customer-oriented company or customer service desirable
- Strong numerical understanding, analytical mindset, IT affinity
- Enjoyment of teamwork and detailed analyses
- High motivation, fast and accurate working style
- Good MS Office skills (especially Microsoft Excel)
- Good English skills; additional foreign languages advantageous
- Resilience and ability to work in a team
Aufgaben
- Prepare and analyze operational KPIs
- Create performance reports
- Support process automation
- Handle operational topics
- Communicate with international service providers
- Support quality management
- Manage system access for external employees
Ausbildung
- Laufendes Studium
Sprachen
- Englisch – fortgeschritten
- other – ist ein Plus
Tools & Technologien
- MS Office
- Microsoft Excel
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
ABOUT YOU
Branche
IT
Beschreibung
The company empowers acceptance and shapes an inclusive, fair, and circular fashion culture.
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