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DEDeepL

Technical Solutions Manager(m/w/x)

Berlin
VollzeitRemoteSenior

Designing, supporting DeepL platform integrations, configuring SSO frameworks, and troubleshooting complex deployments at a global AI language platform. German language proficiency and a software engineering background required. Virtual shares and flexible hours offered.

Anforderungen

  • Ability to speak German
  • Background in software engineering, solutions engineering, or technical implementation
  • Suitability for highly technical, customer-facing role
  • Ability to design and support DeepL platform integrations
  • Experience configuring SSO authentication frameworks
  • Experience working with REST APIs
  • Troubleshooting complex technical deployments
  • 5+ years work experience, including 2+ years in client-facing software implementation or account management at SaaS company
  • Knowledge/experience with programming languages
  • SSO frameworks experience (Entra ID (Azure) preferred)
  • SCIM knowledge desirable
  • Deployment support (e.g., browser extension deployment)
  • Ability to rapidly learn and adapt to emerging technologies, methodologies, and solutions
  • Proven success leading technical, multi-stakeholder implementations
  • Ability to resolve issues efficiently
  • Ability to maintain strong customer relationships
  • Excitement for joining a scale-up environment
  • Ability to shift priorities and adapt dynamically

Aufgaben

  • Design DeepL platform integrations.
  • Support DeepL platform integrations.
  • Configure SSO authentication frameworks.
  • Work with REST APIs.
  • Troubleshoot complex technical deployments.
  • Partner with Customer Success and Onboarding teams.
  • Resolve complex technical implementation challenges.
  • Resolve complex technical expansion challenges.
  • Configure authentication systems.
  • Debug API integrations.
  • Advise customers on DeepL embedding.
  • Act as a trusted technical advisor.
  • Consult clients on strategic vision.
  • Translate business requirements to technical solutions.
  • Translate complex technical concepts simply.
  • Troubleshoot customer system setup issues.
  • Support customer technical relationships.
  • Deliver technical information to customers.
  • Provide technical recommendations to customers.
  • Develop tools, collateral, and enablement approaches.
  • Manage tools, collateral, and enablement approaches.
  • Deliver tools, collateral, and enablement approaches.
  • Ensure Customer team maintains technical knowledge.
  • Provide effective, scalable support models.
  • Understand future customer functionalities and capabilities.
  • Provide customer feedback to product teams.

Berufserfahrung

  • 5 Jahre

Ausbildung

  • Abgeschlossene BerufsausbildungODER
  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Deutschverhandlungssicher

Tools & Technologien

  • DeepL platform
  • SSO authentication frameworks
  • REST APIs
  • Programming languages
  • Entra ID (Azure)
  • SCIM
  • Intune
  • GPO

Benefits

Flexibles Arbeiten

  • Hybrid work
  • Flexible hours

Lockere Unternehmenskultur

  • Open communication

Karriere- und Weiterentwicklung

  • Regular feedback

Attraktive Vergütung

  • Virtual Shares

Team Events & Ausflüge

  • Regular in-person team events
  • Monthly full-day hacking sessions

Mehr Urlaubstage

  • 30 days annual leave
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DeepL erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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