Sprinklr
Director, Managed Services(m/w/x)
Vollzeitnur vor OrtSenior
Hamburg
Neuer Job?Nejo!
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SPSprinklr Germany GMBH
Sr. Manager Professional Services(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Leading regional teams implementing AI-native customer experience platforms at an AI-native platform provider. 8 years technology consulting and services team management experience required. Open Mentoring Program.
Anforderungen
- Minimum 8 years technology consulting experience
- Experience managing and developing services teams
- Excellent written and verbal communication skills
- Competent and confident presenter
- Strong people and team management skills
- Willingness to learn technical concepts
- Passion for customer experience technology
- High commercial awareness
- Project portfolio management for revenue
- Ability to work independently and collaboratively
- Ability to work under tight deadlines
- Commitment to client delight
- University degree or higher advantageous
- German language skills optional
- Current and unrestricted work authorization
Aufgaben
- Lead a regional team of consultants and project managers
- Provide technical and organizational leadership to the team
- Monitor performance against utilization and revenue metrics
- Implement strategies to enhance individual and team performance
- Co-define regional implementation practice strategies
- Collaborate with license sales and other internal units
- Maintain delivery standards across multiple project teams
- Facilitate team feedback to regional services leadership
- Partner with engagement leaders on forecasting and resources
- Develop star performers and manage employee satisfaction
- Ensure deep product expertise across the delivery pipeline
- Represent services leadership in strategic customer meetings
- Act as an escalation point for project stakeholders
- Contribute delivery expertise to the sales cycle
- Coordinate expert-level solution recommendations and problem resolution
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – Grundkenntnisse
Tools & Technologien
- SaaS
Benefits
Gesundheits- & Fitnessangebote
- Voluntary healthcare coverage
Mehr Urlaubstage
- Paid time off
Mentoring & Coaching
- Open Mentoring Program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sprinklr Germany GMBH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Senior Manager Software Driven Transformation(m/w/x)
Vollzeitnur vor OrtManagementBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart
SPSprinklr Germany GMBH
Sr. Manager Professional Services(m/w/x)
Hamburg
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Leading regional teams implementing AI-native customer experience platforms at an AI-native platform provider. 8 years technology consulting and services team management experience required. Open Mentoring Program.
Anforderungen
- Minimum 8 years technology consulting experience
- Experience managing and developing services teams
- Excellent written and verbal communication skills
- Competent and confident presenter
- Strong people and team management skills
- Willingness to learn technical concepts
- Passion for customer experience technology
- High commercial awareness
- Project portfolio management for revenue
- Ability to work independently and collaboratively
- Ability to work under tight deadlines
- Commitment to client delight
- University degree or higher advantageous
- German language skills optional
- Current and unrestricted work authorization
Aufgaben
- Lead a regional team of consultants and project managers
- Provide technical and organizational leadership to the team
- Monitor performance against utilization and revenue metrics
- Implement strategies to enhance individual and team performance
- Co-define regional implementation practice strategies
- Collaborate with license sales and other internal units
- Maintain delivery standards across multiple project teams
- Facilitate team feedback to regional services leadership
- Partner with engagement leaders on forecasting and resources
- Develop star performers and manage employee satisfaction
- Ensure deep product expertise across the delivery pipeline
- Represent services leadership in strategic customer meetings
- Act as an escalation point for project stakeholders
- Contribute delivery expertise to the sales cycle
- Coordinate expert-level solution recommendations and problem resolution
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – Grundkenntnisse
Tools & Technologien
- SaaS
Benefits
Gesundheits- & Fitnessangebote
- Voluntary healthcare coverage
Mehr Urlaubstage
- Paid time off
Mentoring & Coaching
- Open Mentoring Program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sprinklr Germany GMBH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Sprinklr Germany GMBH
Branche
IT
Beschreibung
Sprinklr is an AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale.
Noch nicht perfekt?
- Sprinklr
Director, Managed Services(m/w/x)
Vollzeitnur vor OrtSeniorHamburg - Capgemini Invent
Senior Manager Cloud Transformation(m/w/x)
Vollzeitnur vor OrtSeniorBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart - Sprinklr Germany GMBH
Engagement Manager(m/w/x)
Vollzeitnur vor OrtSeniorHamburg - IP Dynamics GmbH
Service Manager(m/w/x)
Vollzeitnur vor OrtManagementHamburg - Capgemini Invent
Senior Manager Software Driven Transformation(m/w/x)
Vollzeitnur vor OrtManagementBerlin, Frankfurt am Main, Hamburg, Köln, München, Stuttgart