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Solution Manager with Pega Knowledge(m/w/x)
Maintenance and enhancement of Pega workflows for business users at banking group with 16 million+ clients. Experience in quality assurance and multicultural product environments required. On-site health center with medical services, seven cafeterias.
Anforderungen
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven multicultural environments
- Passion for business processes and learning
- Proficiency with Pega or willingness to learn
- Familiarity with process and requirement methods
- Good communication and stress-resilience
- Respectful attitude towards others
Aufgaben
- Analyze specific customer requirements
- Support the resolution of operational incidents
- Collaborate with Business Users across Erste Group
- Maintain and enhance Pega-Workflows
- Improve customer solutions throughout the lifecycle
- Propose ideas to improve processes and applications
- Develop high-quality customer APIs
- Analyze and digitalize current business processes
- Service all stakeholders involved in the business
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Jira
- Confluence
- Service Now
- Pega
Benefits
Lockere Unternehmenskultur
- International community
Team Events & Ausflüge
- Interest groups and clubs
Gratis oder Vergünstigte Mahlzeiten
- Seven restaurants and cafeterias
Gesundheits- & Fitnessangebote
- Fully equipped health center
Sonstige Vorteile
- Medical services during work
Sonstige Zulagen
- Financial services special conditions
- Insurance special conditions
Mitarbeiterrabatte
- Supermarket and clothing discounts
Boni & Prämien
- Referral program rewards
Noch nicht perfekt?
- Erste GroupVollzeitnur vor OrtBerufserfahrenWienab 53.802 / Jahr
- Erste Group
Technical Analyst/Solution Analyst for Enterprise Content Mgmt. & Processes(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 53.802 / Jahr - Erste Group
Solution Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeWienab 49.000 / Jahr - mySugr GmbH
Engineering Manager Quality Assurance(m/w/x)
Vollzeitnur vor OrtSeniorWienab 80.000 / Jahr - DXC Technology
Healthcare Project & Program Manager(m/w/x)
Vollzeitnur vor OrtSeniorWien, Grazab 60.900 / Jahr
Solution Manager with Pega Knowledge(m/w/x)
Maintenance and enhancement of Pega workflows for business users at banking group with 16 million+ clients. Experience in quality assurance and multicultural product environments required. On-site health center with medical services, seven cafeterias.
Anforderungen
- Experience in Quality Assurance
- Familiarity with Jira, Confluence, or Service Now
- Experience in product-driven multicultural environments
- Passion for business processes and learning
- Proficiency with Pega or willingness to learn
- Familiarity with process and requirement methods
- Good communication and stress-resilience
- Respectful attitude towards others
Aufgaben
- Analyze specific customer requirements
- Support the resolution of operational incidents
- Collaborate with Business Users across Erste Group
- Maintain and enhance Pega-Workflows
- Improve customer solutions throughout the lifecycle
- Propose ideas to improve processes and applications
- Develop high-quality customer APIs
- Analyze and digitalize current business processes
- Service all stakeholders involved in the business
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Jira
- Confluence
- Service Now
- Pega
Benefits
Lockere Unternehmenskultur
- International community
Team Events & Ausflüge
- Interest groups and clubs
Gratis oder Vergünstigte Mahlzeiten
- Seven restaurants and cafeterias
Gesundheits- & Fitnessangebote
- Fully equipped health center
Sonstige Vorteile
- Medical services during work
Sonstige Zulagen
- Financial services special conditions
- Insurance special conditions
Mitarbeiterrabatte
- Supermarket and clothing discounts
Boni & Prämien
- Referral program rewards
Über das Unternehmen
Erste Group
Branche
FinancialServices
Beschreibung
The company is one of the largest banking groups in Central and Eastern Europe, offering diverse career opportunities.
Noch nicht perfekt?
- Erste Group
Solution Manager in Customer Life Cycle Management(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 53.802 / Jahr - Erste Group
Technical Analyst/Solution Analyst for Enterprise Content Mgmt. & Processes(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 53.802 / Jahr - Erste Group
Solution Manager(m/w/x)
Vollzeitnur vor OrtKeine AngabeWienab 49.000 / Jahr - mySugr GmbH
Engineering Manager Quality Assurance(m/w/x)
Vollzeitnur vor OrtSeniorWienab 80.000 / Jahr - DXC Technology
Healthcare Project & Program Manager(m/w/x)
Vollzeitnur vor OrtSeniorWien, Grazab 60.900 / Jahr