Dein persönlicher KI-Karriere-Agent
Software (Technical) Support Engineer(m/w/x)
Troubleshooting and installing software for chip manufacturing equipment. 2-4 years of software testing and network technology experience required. Onboarding with industry experts, local buddy program.
Anforderungen
- Degree in Computer Engineering, Electrical Engineering, Automation or related
- 2-4 years professional experience in software testing, test cases, documentation, and network technology
- Strong English communication skills
- Beneficial German language skills
- Team player
- Willingness to work in multi-disciplinary teams
- Ability to explain complex information in straightforward situations
- Excellent analytical skills
- Excellent organizational skills
- Willingness to do business trips to customer in Europe and to headquarters in US, up to 50%
Aufgaben
- Analyze and validate reported software issues
- Provide troubleshooting plans for root cause discovery
- Deliver rapid resolution for systemic issues
- Install and configure software on ELS, NPI, and FIF
- Document and perform first-of-kind installs on HVM tools
- Develop and train on software installation procedures
- Collect and incorporate customer-specific test scenarios
- Construct simulators for testing and troubleshooting
- Execute test plans to validate software releases
- Create, test, and verify installation and upgrade instructions
- Research and resolve internal and external application issues
- Investigate high-value customer problems and systematic bugs
- Consult on Factory Automation scenarios
- Resolve questions on tool operations and settings
- Foster customer trust in Applied Materials Software
- Provide ongoing training to customers and customer engineers
- Analyze customer OS performance and integration issues
- Deliver updates and reports to managers, partners, and peers
Berufserfahrung
- 2 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Mentoring & Coaching
- Onboarding with industry experts
- Local buddy program
Weiterbildungsangebote
- Continuous professional training
- Personal skills development
Abwechslungsreiche Aufgaben
- Variety of tasks
Boni & Prämien
- Bonus programs
Betriebliche Altersvorsorge
- Company pension plan
Attraktive Vergütung
- Employee stock purchase program
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- 2140 K-T GMBHVollzeitnur vor OrtBerufserfahrenDresden
- KLA
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Software (Technical) Support Engineer(m/w/x)
Troubleshooting and installing software for chip manufacturing equipment. 2-4 years of software testing and network technology experience required. Onboarding with industry experts, local buddy program.
Anforderungen
- Degree in Computer Engineering, Electrical Engineering, Automation or related
- 2-4 years professional experience in software testing, test cases, documentation, and network technology
- Strong English communication skills
- Beneficial German language skills
- Team player
- Willingness to work in multi-disciplinary teams
- Ability to explain complex information in straightforward situations
- Excellent analytical skills
- Excellent organizational skills
- Willingness to do business trips to customer in Europe and to headquarters in US, up to 50%
Aufgaben
- Analyze and validate reported software issues
- Provide troubleshooting plans for root cause discovery
- Deliver rapid resolution for systemic issues
- Install and configure software on ELS, NPI, and FIF
- Document and perform first-of-kind installs on HVM tools
- Develop and train on software installation procedures
- Collect and incorporate customer-specific test scenarios
- Construct simulators for testing and troubleshooting
- Execute test plans to validate software releases
- Create, test, and verify installation and upgrade instructions
- Research and resolve internal and external application issues
- Investigate high-value customer problems and systematic bugs
- Consult on Factory Automation scenarios
- Resolve questions on tool operations and settings
- Foster customer trust in Applied Materials Software
- Provide ongoing training to customers and customer engineers
- Analyze customer OS performance and integration issues
- Deliver updates and reports to managers, partners, and peers
Berufserfahrung
- 2 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Benefits
Mentoring & Coaching
- Onboarding with industry experts
- Local buddy program
Weiterbildungsangebote
- Continuous professional training
- Personal skills development
Abwechslungsreiche Aufgaben
- Variety of tasks
Boni & Prämien
- Bonus programs
Betriebliche Altersvorsorge
- Company pension plan
Attraktive Vergütung
- Employee stock purchase program
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Applied Materials
Branche
Manufacturing
Beschreibung
Applied Materials is a global leader in materials engineering solutions for semiconductor and display technology.
Noch nicht perfekt?
- 2140 K-T GMBH
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