Guldberg GmbH
Software Test Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Berlin
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CRCresta
Software Engineer in Test(m/w/x)
Berlin
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Automating test scenarios for AI-powered contact center platforms. 5+ years in SaaS QA for customer engagement platforms, with automation framework proficiency, required. Playwright/TypeScript automation for AI-driven customer insights.
Anforderungen
- BS/MS in Computer Science, Engineering, or equivalent technical experience
- 5+ years of experience in software QA within SaaS, preferably in customer engagement or contact center platforms
- Strong track record in creating and executing both manual and automated test strategies
- Proficiency in automation frameworks (e.g., Playwright, Cypress) and modern development workflows
- Deep understanding of QA methodologies, processes, and CI/CD practices
- Attention to detail with a bias toward risk-based testing
- Strong problem-solving and debugging skills, including backend and frontend issue investigation
- Ability to think like an end-user and test accordingly, especially when product requirements are minimal or evolving
- Excellent communication skills and the confidence to constructively advocate for quality
- Experience mentoring peers or contributing to testing infrastructure is a plus
Aufgaben
- Design, develop, and execute comprehensive test plans and test cases for new and existing features
- Identify ambiguities or gaps in product specifications and propose improvements for testability
- Automate key scenarios using the Playwright-based test framework (TypeScript) for reliability and maintainability
- Perform manual exploratory testing for complex, high-impact features or areas with low automation ROI
- Analyze and communicate test results, triaging issues with clear, actionable insights
- Maintain and evolve testing standards, procedures, and documentation
- Set up and manage testing environments to reflect production usage patterns
- Investigate customer-reported issues, including log analysis and severity assessment
- Collaborate with developers and product managers to drive quality from feature design through release
- Contribute to release decisions with risk assessments and test coverage summaries
- Partner with cross-functional teams to enhance quality across the SDLC
- Identify and advocate for opportunities to expand test coverage across the organization
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Playwright
- Cypress
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Cresta erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Vollzeitnur vor OrtSeniorBerlin - Dolby Laboratories, Inc.
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CRCresta
Software Engineer in Test(m/w/x)
Berlin
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Automating test scenarios for AI-powered contact center platforms. 5+ years in SaaS QA for customer engagement platforms, with automation framework proficiency, required. Playwright/TypeScript automation for AI-driven customer insights.
Anforderungen
- BS/MS in Computer Science, Engineering, or equivalent technical experience
- 5+ years of experience in software QA within SaaS, preferably in customer engagement or contact center platforms
- Strong track record in creating and executing both manual and automated test strategies
- Proficiency in automation frameworks (e.g., Playwright, Cypress) and modern development workflows
- Deep understanding of QA methodologies, processes, and CI/CD practices
- Attention to detail with a bias toward risk-based testing
- Strong problem-solving and debugging skills, including backend and frontend issue investigation
- Ability to think like an end-user and test accordingly, especially when product requirements are minimal or evolving
- Excellent communication skills and the confidence to constructively advocate for quality
- Experience mentoring peers or contributing to testing infrastructure is a plus
Aufgaben
- Design, develop, and execute comprehensive test plans and test cases for new and existing features
- Identify ambiguities or gaps in product specifications and propose improvements for testability
- Automate key scenarios using the Playwright-based test framework (TypeScript) for reliability and maintainability
- Perform manual exploratory testing for complex, high-impact features or areas with low automation ROI
- Analyze and communicate test results, triaging issues with clear, actionable insights
- Maintain and evolve testing standards, procedures, and documentation
- Set up and manage testing environments to reflect production usage patterns
- Investigate customer-reported issues, including log analysis and severity assessment
- Collaborate with developers and product managers to drive quality from feature design through release
- Contribute to release decisions with risk assessments and test coverage summaries
- Partner with cross-functional teams to enhance quality across the SDLC
- Identify and advocate for opportunities to expand test coverage across the organization
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Playwright
- Cypress
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Cresta erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Cresta
Branche
IT
Beschreibung
Cresta helps contact centers unlock customer insights and automate processes using AI and human intelligence.
Noch nicht perfekt?
- Guldberg GmbH
Software Test Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - Trading 212
Quality Assurance Engineer(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Dolby Laboratories, Inc.
(Senior) Software QA Engineer, Video(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - SumUp
Senior QA Engineer(m/w/x)
Vollzeitnur vor OrtSeniorBerlin - Bertrandt
Quality Engineer(m/w/x)
Vollzeitnur vor OrtSeniorBerlin