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Service Support Specialist, Service Measurement & Analytics(m/w/x)
Processing spare parts and repair inquiries for industrial clients. Very good SAP skills (SD, MM, CS) essential. Gender-neutral parental leave policy, employee shareholder program.
Anforderungen
- Completed commercial or technical apprenticeship or comparable qualification
- Several years of professional experience in service back office operations
- Strong technical understanding for assessing spare parts and repair processes
- Very good SAP skills in relevant modules (SD, MM, CS)
- Confident use of common MS Office applications
- Structured, reliable, and service-oriented working style
- Strong teamwork and communication skills
- Fluent German and good English skills, both written and spoken
Aufgaben
- Handle spare parts and repair inquiries
- Create and maintain quotations for spare parts and repair services
- Process customer inquiries from calculation to invoicing
- Coordinate warranty and goodwill cases with customers and suppliers
- Support daily service operations with administrative tasks
- Manage the spare parts warehouse and monitor stock
- Inspect incoming goods and manage booking processes
- Conduct inventories and procure stock with suppliers
- Maintain and analyze master data in the SAP system
- Optimize processes to ensure efficient workflows
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- SAP
- MS Office
Benefits
Flexibles Arbeiten
- Flexible working models
Gesundheits- & Fitnessangebote
- Access to health measures
Mentale Gesundheitsförderung
- Global Employee Assistance Program
Großzügige Elternzeit
- Gender-neutral parental leave policy
Attraktive Vergütung
- Participation in Global Employee Shareholder Acquisition Program
Sonstige Zulagen
- Meal allowances
Weiterbildungsangebote
- Extensive training opportunities
- Structured development programs
Abwechslungsreiche Aufgaben
- Dynamic international work environment
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Service Support Specialist, Service Measurement & Analytics(m/w/x)
Processing spare parts and repair inquiries for industrial clients. Very good SAP skills (SD, MM, CS) essential. Gender-neutral parental leave policy, employee shareholder program.
Anforderungen
- Completed commercial or technical apprenticeship or comparable qualification
- Several years of professional experience in service back office operations
- Strong technical understanding for assessing spare parts and repair processes
- Very good SAP skills in relevant modules (SD, MM, CS)
- Confident use of common MS Office applications
- Structured, reliable, and service-oriented working style
- Strong teamwork and communication skills
- Fluent German and good English skills, both written and spoken
Aufgaben
- Handle spare parts and repair inquiries
- Create and maintain quotations for spare parts and repair services
- Process customer inquiries from calculation to invoicing
- Coordinate warranty and goodwill cases with customers and suppliers
- Support daily service operations with administrative tasks
- Manage the spare parts warehouse and monitor stock
- Inspect incoming goods and manage booking processes
- Conduct inventories and procure stock with suppliers
- Maintain and analyze master data in the SAP system
- Optimize processes to ensure efficient workflows
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- SAP
- MS Office
Benefits
Flexibles Arbeiten
- Flexible working models
Gesundheits- & Fitnessangebote
- Access to health measures
Mentale Gesundheitsförderung
- Global Employee Assistance Program
Großzügige Elternzeit
- Gender-neutral parental leave policy
Attraktive Vergütung
- Participation in Global Employee Shareholder Acquisition Program
Sonstige Zulagen
- Meal allowances
Weiterbildungsangebote
- Extensive training opportunities
- Structured development programs
Abwechslungsreiche Aufgaben
- Dynamic international work environment
Über das Unternehmen
ABB AG
Branche
Engineering
Beschreibung
Das Unternehmen ist ein globaler Marktführer, der Industrien dabei unterstützt, effizienter und umweltfreundlicher zu arbeiten.
Noch nicht perfekt?
- ABB AG
Technical Sales Support Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorWiener Neudorfab 51.000 / Jahr - ABB AG
Kaufmännische Sachbearbeitung, Karenzvertretung(m/w/x)
Vollzeitmit HomeofficeSeniorWiener Neudorfab 47.600 / Jahr - Hach Lange GmbH
Commercial Support Specialist(m/w/x)
Vollzeitmit HomeofficeKeine AngabeBreitenfurt bei Wienab 43.000 / Jahr - Galderma Austria
Customer Service Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 42.400 / Jahr - ATABB ABB AG
Sales Specialist Motion(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWiener Neudorfab 3.800 / Monat