AO Foundation
Senior IT Security Engineer(m/w/x)
Vollzeitnur vor OrtSenior
Davos
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
AOAO Foundation
Senior Product Owner ServiceNow ITSM(m/w/x)
Davos
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Leading ServiceNow ITSM module implementation for a global medical education non-profit. ITIL-aligned process standardization and automation experience required. Flexible working hours and location, additional vacation days.
Anforderungen
- Bachelor's degree in Computer Science, IT, Business Administration, or related field
- Proven experience as ServiceNow Product Owner, ITSM Lead, or Service Manager
- Hands-on experience with ServiceNow ITSM implementations
- Strong understanding of ITIL processes and service management concepts
- Experience working in agile or hybrid delivery models
- Ability to manage multiple stakeholders in complex environment
- Strong analytical, communication, and facilitation skills
- Fluent in English
- German language skills advantageous
- Solid understanding of IT infrastructure, cloud technologies, enterprise applications, and cybersecurity fundamentals
- Experience with project management tools (e.g., Microsoft Project, Azure DevOps, Jira, Planner)
- Familiarity with ITIL processes is a plus
- ServiceNow certifications (e.g. CSA, ITSM, CIS)
- ITIL certification (v3 or v4)
- Experience with CMDB, CSDM, or integrations (e.g. Azure AD, monitoring tools)
- Strong communication and stakeholder management abilities
- Excellent problem-solving and decision-making skills
- High degree of organization and attention to detail
- Ability to work under pressure and manage multiple priorities
Aufgaben
- Lead ServiceNow ITSM module implementation
- Drive ITIL-aligned process standardization and automation
- Ensure high-quality configuration and data integrity
- Oversee platform enhancements and releases
- Collaborate with IT operations and service owners
- Manage implementation partners and ServiceNow vendors
- Facilitate workshops, demos, and training sessions
- Bridge business needs and technical execution
- Own ServiceNow ITSM product vision and roadmap
- Translate business and IT requirements into user stories
- Align with IT strategy and governance
- Account for ITSM platform decisions
- Define and enforce platform governance and standards
- Ensure compliance with security and data protection
- Monitor KPIs, SLAs, and user satisfaction
- Drive user adoption and continuous improvement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- ServiceNow
- ITSM
- ITIL
- Microsoft Project
- Azure DevOps
- Jira
- Planner
- CMDB
- CSDM
- Azure AD
Benefits
Flexibles Arbeiten
- Flexible working hours and location
Attraktive Vergütung
- Attractive employment conditions
Sonstige Vorteile
- Attractive social benefits
Mehr Urlaubstage
- Additional vacation days
Betriebliche Altersvorsorge
- Higher pension fund contributions
Weiterbildungsangebote
- Strong further education culture
- Support for individual development
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens AO Foundation erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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AOAO Foundation
Senior Product Owner ServiceNow ITSM(m/w/x)
Davos
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Leading ServiceNow ITSM module implementation for a global medical education non-profit. ITIL-aligned process standardization and automation experience required. Flexible working hours and location, additional vacation days.
Anforderungen
- Bachelor's degree in Computer Science, IT, Business Administration, or related field
- Proven experience as ServiceNow Product Owner, ITSM Lead, or Service Manager
- Hands-on experience with ServiceNow ITSM implementations
- Strong understanding of ITIL processes and service management concepts
- Experience working in agile or hybrid delivery models
- Ability to manage multiple stakeholders in complex environment
- Strong analytical, communication, and facilitation skills
- Fluent in English
- German language skills advantageous
- Solid understanding of IT infrastructure, cloud technologies, enterprise applications, and cybersecurity fundamentals
- Experience with project management tools (e.g., Microsoft Project, Azure DevOps, Jira, Planner)
- Familiarity with ITIL processes is a plus
- ServiceNow certifications (e.g. CSA, ITSM, CIS)
- ITIL certification (v3 or v4)
- Experience with CMDB, CSDM, or integrations (e.g. Azure AD, monitoring tools)
- Strong communication and stakeholder management abilities
- Excellent problem-solving and decision-making skills
- High degree of organization and attention to detail
- Ability to work under pressure and manage multiple priorities
Aufgaben
- Lead ServiceNow ITSM module implementation
- Drive ITIL-aligned process standardization and automation
- Ensure high-quality configuration and data integrity
- Oversee platform enhancements and releases
- Collaborate with IT operations and service owners
- Manage implementation partners and ServiceNow vendors
- Facilitate workshops, demos, and training sessions
- Bridge business needs and technical execution
- Own ServiceNow ITSM product vision and roadmap
- Translate business and IT requirements into user stories
- Align with IT strategy and governance
- Account for ITSM platform decisions
- Define and enforce platform governance and standards
- Ensure compliance with security and data protection
- Monitor KPIs, SLAs, and user satisfaction
- Drive user adoption and continuous improvement
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
Tools & Technologien
- ServiceNow
- ITSM
- ITIL
- Microsoft Project
- Azure DevOps
- Jira
- Planner
- CMDB
- CSDM
- Azure AD
Benefits
Flexibles Arbeiten
- Flexible working hours and location
Attraktive Vergütung
- Attractive employment conditions
Sonstige Vorteile
- Attractive social benefits
Mehr Urlaubstage
- Additional vacation days
Betriebliche Altersvorsorge
- Higher pension fund contributions
Weiterbildungsangebote
- Strong further education culture
- Support for individual development
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens AO Foundation erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
AO Foundation
Branche
Healthcare
Beschreibung
The company is a not-for-profit organization specializing in the surgical treatment of trauma and musculoskeletal disorders.
Noch nicht perfekt?
- AO Foundation
Senior IT Security Engineer(m/w/x)
Vollzeitnur vor OrtSeniorDavos - SwissPromed
Leitender Arzt Neurologie(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDavos Dorf - Müller Handels AG Schweiz
Stellvertretender Filialleiter(m/w/x)
Vollzeitnur vor OrtSeniorDavos - AO Foundation
Tierpfleger:in oder Aushilfe Tierpflege(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDavos - GarLa Gruppe
Obergärtner / Gärtnermeister(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDavos