Nexthink
AI & ML Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Lausanne
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
NENexthink
Senior Product Manager, Endpoint(m/w/x)
Lausanne
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Defining endpoint troubleshooting roadmap and leading issue resolution delivery for digital employee experience software. 3+ years Product Manager experience in enterprise software required. Hybrid work, unlimited vacation, 25 holidays.
Anforderungen
- Master's degree in computer science, engineering, or equivalent practical experience
- 3+ years Product Manager experience in product-led company, ideally enterprise software
- Understanding complex technical systems and customer value
- Understanding of platform architecture, APIs, integrations, backend systems
- Understanding of data collection, quality, structure, and data support
- Interest in AI-driven product experiences and AI value creation
- Critical thinking on AI methods for user experience and automation
- Operate effectively in fast-paced environment with changing priorities
- Professional-level English, spoken and written
- Experience with endpoint technologies, device troubleshooting, or observability products
- Experience with L3 support, root cause analysis, or incident resolution
- Working knowledge of ITSM tools and practices (ServiceNow, BMC Remedy)
- Exposure to customer-facing roles (support, pre-sales, post-sales, customer success)
Aufgaben
- Define and drive endpoint troubleshooting roadmap
- Lead delivery of improved issue detection and resolution
- Translate complex technical topics into product requirements
- Collaborate with engineering, architecture, and design teams
- Research endpoint-related technical subjects
- Identify AI opportunities for troubleshooting
- Partner with support and customer teams
- Define and track product impact metrics
Berufserfahrung
- 3 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – fortgeschritten
Tools & Technologien
- ServiceNow
- BMC Remedy
Benefits
Flexibles Arbeiten
- Hybrid work model
- Flexible Hours
Mehr Urlaubstage
- Unlimited vacation
Gemeinnützige Ausrichtung
- 3 company-paid volunteer days
Gesundheits- & Fitnessangebote
- Free fitness centre access
Öffi Tickets
- Half-fare public transport reimbursement
Sonstige Zulagen
- 50% French classes reimbursement
- Relocation package
Snacks & Getränke
- Free fruit, cookies, and soft drinks
Team Events & Ausflüge
- Regular company and team events
Boni & Prämien
- Referral bonuses
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Nexthink erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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NENexthink
Senior Product Manager, Endpoint(m/w/x)
Lausanne
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Defining endpoint troubleshooting roadmap and leading issue resolution delivery for digital employee experience software. 3+ years Product Manager experience in enterprise software required. Hybrid work, unlimited vacation, 25 holidays.
Anforderungen
- Master's degree in computer science, engineering, or equivalent practical experience
- 3+ years Product Manager experience in product-led company, ideally enterprise software
- Understanding complex technical systems and customer value
- Understanding of platform architecture, APIs, integrations, backend systems
- Understanding of data collection, quality, structure, and data support
- Interest in AI-driven product experiences and AI value creation
- Critical thinking on AI methods for user experience and automation
- Operate effectively in fast-paced environment with changing priorities
- Professional-level English, spoken and written
- Experience with endpoint technologies, device troubleshooting, or observability products
- Experience with L3 support, root cause analysis, or incident resolution
- Working knowledge of ITSM tools and practices (ServiceNow, BMC Remedy)
- Exposure to customer-facing roles (support, pre-sales, post-sales, customer success)
Aufgaben
- Define and drive endpoint troubleshooting roadmap
- Lead delivery of improved issue detection and resolution
- Translate complex technical topics into product requirements
- Collaborate with engineering, architecture, and design teams
- Research endpoint-related technical subjects
- Identify AI opportunities for troubleshooting
- Partner with support and customer teams
- Define and track product impact metrics
Berufserfahrung
- 3 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – fortgeschritten
Tools & Technologien
- ServiceNow
- BMC Remedy
Benefits
Flexibles Arbeiten
- Hybrid work model
- Flexible Hours
Mehr Urlaubstage
- Unlimited vacation
Gemeinnützige Ausrichtung
- 3 company-paid volunteer days
Gesundheits- & Fitnessangebote
- Free fitness centre access
Öffi Tickets
- Half-fare public transport reimbursement
Sonstige Zulagen
- 50% French classes reimbursement
- Relocation package
Snacks & Getränke
- Free fruit, cookies, and soft drinks
Team Events & Ausflüge
- Regular company and team events
Boni & Prämien
- Referral bonuses
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Nexthink erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Nexthink
Branche
IT
Beschreibung
Nexthink is a leader in digital employee experience management software, providing IT leaders with insights to optimize employee experiences.
Noch nicht perfekt?
- Nexthink
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Vollzeitmit HomeofficeSeniorGenf, Lausanne - Nexthink
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Vollzeitmit HomeofficeSeniorLausanne - Callista Group AG
ServiceNow Experts(m/w/x)
VollzeitFreelanceRemoteSeniorZürich, Luzern, Lausanne, Bern, Winterthur, Sankt Gallen