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SEServiceNow

Senior CRM Account Executive, Public Sector(m/w/x)

München
VollzeitVor OrtSenior
Jetzt bewerben

Driving Public Sector CRM Workflows success for AI-enhanced cloud technology. Deep solution sales experience with CRM/CX required. Virtual team leadership, understanding broad IT needs.

Anforderungen

  • Experience integrating AI into work processes
  • Deep experience in solution sales (CRM/CX/CPaaS/CCaaS/SOM)
  • Understanding of CRM/CX/CSM business processes
  • Experience leading virtual or matrixed teams
  • Ability to understand broad IT needs of clients
  • 8+ years sales experience in complex software/platform solutions
  • Deep industry knowledge of German Public Sector
  • Experience establishing trusted client relationships
  • Ability to produce new business and negotiate deals
  • Thrive in fast-paced, deadline-driven environment
  • Willingness to go above and beyond
  • Communicate complex issues simply (written/oral)
  • Forge strong business relationships with C-level execs
  • Excellent communication and presentation skills
  • Regional travel required 30-50%
  • Fluency in English and German

Aufgaben

  • Oversee market success of ServiceNow's CRM Workflows in Public Sector
  • Engage assigned accounts and create new business
  • Manage executive relationships for assigned accounts
  • Lead and partner with virtual teams including Core Field, Solution Sales, Solution Consulting, Support, and Professional Services
  • Develop and grow assigned accounts in Public Sector
  • Deploy territory resources for account development
  • Create sales strategy and regional sales plan for assigned territory
  • Build relationships with C-suite personas (CFO, CIO, COO, CDO) for CRM products
  • Arrange and conduct initial executive and CxO discussions
  • Collaborate with Solution Consulting to deliver product demonstrations
  • Develop roadmap and capabilities for outstanding customer experience
  • Understand and advise on customer's Customer Engagement & Operations roadmap
  • Lead CRM opportunities and collaborate with Core Sales Teams
  • Present CRM Workflows offering to prospects, customers, and partners
  • Articulate customer success strategies to the field
  • Qualify prospects and develop new sales opportunities
  • Manage sales process and close opportunities
  • Ensure ongoing account management and customer satisfaction
  • Drive additional revenue streams

Berufserfahrung

  • 8 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englisch – fließend
  • Deutsch – fließend
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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