PricewaterhouseCoopers AG
Associate/Senior Associate - Marketing Operations Specialist (m/w/x)
Teilzeitnur vor OrtSenior
Zürich
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EYEY
Senior Associate - Strategic Markets & Account Support, CoE (m/w/x)
TeilzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Supporting Global Client Service Partners with account activation plans and CRM/AI-driven opportunity identification. Strong analytical thinking and client intelligence synthesis required. Accommodation support during recruitment.
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Anforderungen
- Strong communication skills
- Commercial curiosity
- Analytical thinking
- Connecting client intelligence, market trends, pipeline data, stakeholder signals into actionable recommendations
- High level of ownership
- Reliability
- Attention to detail in account documentation, reporting, CRM hygiene, action tracking, delivery quality
- Collaborative mindset
- Strong stakeholder management skills across matrixed teams, geographies, service lines and functions
- Proactive learning attitude
- Openness to feedback
- Ability to manage multiple priorities in a dynamic environment
- Structured, pragmatic and focused on shared outcomes, continuous improvement, AI adoption and sustainable performance
- Bachelor’s degree in marketing, business, communications, economics or related field, or equivalent professional experience
- Relevant experience in account coordination, business development support, project coordination, market research, reporting or stakeholder management in professional services or client-centric environment
- Fluent German language skills
- Fluent English language skills
- Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, SharePoint)
- Confidence in maintaining structured documentation and reporting outputs
- Working knowledge of Customer Relationship Management (CRM) systems
- Working knowledge of business research tools or AI-enabled productivity solutions as an advantage
- Enthusiasm for learning new tools and technologies
- Commitment to EY quality, compliance, Independence, LEAD performance and leadership framework, Responsible AI and continuous learning expectations
- Agility to respond to evolving client and market demands
- Proven ability to engage with senior executives in a matrixed, collaborative organisational structure
- Strong track record of leveraging business research and data analysis to uncover insights supporting strategic decision-making and account development
- Exposure to or keen interest in Government & Public Sector (GPS) and Private Equity (PE) Portfolio
- Familiarity with AI-powered platforms for enhancing business analysis, messaging strategies and informed decision-making
Aufgaben
- Support Global Client Service Partners, Client Service Partners and account teams in translating priorities into activation plans
- Coordinate account and market activation across priority stakeholders
- Contribute to account plans, sector planning and Big Bet visibility
- Identify and escalate growth opportunities and account risks using CRM systems and AI tools
- Generate, synthesise and communicate client and market insights
- Prepare sector intelligence updates and leadership-ready reporting
- Apply data-driven practices to support pipeline hygiene and CRM discipline
- Act as a coordination point across internal stakeholders, keeping actions organised
- Support knowledge-sharing and peer learning across the team
- Support community and relationship-building activities
- Maintain stakeholder maps and relationship intelligence
- Support Client Experience activities, ensuring actions are captured and tracked
- Coordinate communication between client-facing teams and internal stakeholders
- Coordinate assigned account plans and governance activities
- Maintain account repositories and briefing materials
- Prepare materials and track decisions for account, sector and pipeline reviews
- Work in line with EY quality, compliance and performance expectations
- Use EY-approved AI solutions to strengthen client insights and account excellence
- Identify and implement AI-enabled automation and process improvements
- Contribute to AI best practices and reusable approaches
- Support innovation-led client opportunities by tracking actions and follow-ups
Berufserfahrung
2 - 4 Jahre
Ausbildung
Bachelor-Abschluss
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Tools & Technologien
Microsoft Office SuitePowerPointExcelTeamsSharePointCustomer Relationship Management (CRM) systemsAI-enabled productivity solutionsLENSAI-powered platforms
Benefits
Sonstige Zulagen
- Accommodation support during recruitment
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ConsultingZürich
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