Redcare Pharmacy
Senior AI Engineer(m/w/x)
Vollzeitmit HomeofficeSenior
Köln
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
RERedcare Pharmacy
Product Director for Conversational AI(m/w/x)
Köln
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Driving conversational AI product strategy for Europe's No.1 e-pharmacy, redesigning customer service with AI-powered agent tools. Strong leadership in AI product domains, scaling AI-driven products required. Work from home up to 20 days/year in EU, individual work location arrangement.
Anforderungen
- Strong leadership experience in AI or conversational product domains, ideally within customer service or contact centre environments
- Experience building and scaling AI-driven products, with solid understanding of intent classification, dialogue flows, or LLM-based systems
- Experience working at the intersection of product and operations, translating real-world constraints into scalable solutions
- Experience leading and developing teams of Product Managers, comfortable operating in complex, cross-functional environments
Aufgaben
- Define and drive product strategy for conversational AI
- Lead development of AI-powered agent tools
- Redesign customer service and pharma processes with AI
- Shape end-to-end self-service experience
- Establish and evolve measurement framework
- Manage cross-functional collaboration across teams
- Lead a team of Product Managers
- Ensure fast, accurate, and safe AI systems in healthcare
- Improve agent efficiency and focus on high-value cases
- Automate workflows and integrate operations
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- conversational product
- intent classification
- dialogue flows
- LLM-based systems
Benefits
Flexibles Arbeiten
- Work from home up to 20 days/year in EU
- Individual work location arrangement
Weiterbildungsangebote
- Support for individual development
- External trainings
Team Events & Ausflüge
- Teambuilding events
- Company parties
Betriebliche Altersvorsorge
- Company pension plan
- External pension consultant
Mentale Gesundheitsförderung
- Quick and professional help from psychologists
- Anonymous and free mental health support
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Redcare Pharmacy erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Köln
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Nejo KI-Zusammenfassung
Driving conversational AI product strategy for Europe's No.1 e-pharmacy, redesigning customer service with AI-powered agent tools. Strong leadership in AI product domains, scaling AI-driven products required. Work from home up to 20 days/year in EU, individual work location arrangement.
Anforderungen
- Strong leadership experience in AI or conversational product domains, ideally within customer service or contact centre environments
- Experience building and scaling AI-driven products, with solid understanding of intent classification, dialogue flows, or LLM-based systems
- Experience working at the intersection of product and operations, translating real-world constraints into scalable solutions
- Experience leading and developing teams of Product Managers, comfortable operating in complex, cross-functional environments
Aufgaben
- Define and drive product strategy for conversational AI
- Lead development of AI-powered agent tools
- Redesign customer service and pharma processes with AI
- Shape end-to-end self-service experience
- Establish and evolve measurement framework
- Manage cross-functional collaboration across teams
- Lead a team of Product Managers
- Ensure fast, accurate, and safe AI systems in healthcare
- Improve agent efficiency and focus on high-value cases
- Automate workflows and integrate operations
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- conversational product
- intent classification
- dialogue flows
- LLM-based systems
Benefits
Flexibles Arbeiten
- Work from home up to 20 days/year in EU
- Individual work location arrangement
Weiterbildungsangebote
- Support for individual development
- External trainings
Team Events & Ausflüge
- Teambuilding events
- Company parties
Betriebliche Altersvorsorge
- Company pension plan
- External pension consultant
Mentale Gesundheitsförderung
- Quick and professional help from psychologists
- Anonymous and free mental health support
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Redcare Pharmacy erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Redcare Pharmacy
Branche
Pharmaceuticals
Beschreibung
Redcare Pharmacy is Europe’s No.1 e-pharmacy, focused on creating a healthy, collaborative work environment and innovative healthcare solutions.
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