Genesys Cloud Services Germany GmbH
Principal PS Consultant(m/w/x)
Vollzeitnur vor OrtSenior
Frankfurt am Main
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
GEGenesys
Principal Solutions Consultant(m/w/x)
Frankfurt am Main
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Designing AI-driven customer experience solutions for enterprise clients. Pre-sales technical consulting experience required. Flexibility and autonomy in daily work.
Anforderungen
- Proven experience in pre-sales, consulting, or customer-facing technical role
- Strong ability to connect business challenges with technology solutions, ideally including AI or automation use cases
- Excellent communication and presentation skills in German and English
- Solid understanding of modern IT environments, cloud/SaaS architectures, and integration concepts
- Foundational knowledge of AI concepts or strong willingness to learn
- Ability to manage multiple priorities and stakeholders
- Willingness to travel
- Experience in customer experience, contact center, or related domains
- Hands-on experience with AI technologies
- Knowledge of cloud platforms, especially AI-related services
- Background in digital transformation or business process optimization
- Experience engaging with executive-level stakeholders
- Degree in Computer Science, Business, or related field
Aufgaben
- Advise customers throughout pre-sales lifecycle
- Lead strategic and technical customer engagements
- Facilitate discovery sessions and workshops
- Identify customer needs and innovation opportunities
- Design tailored AI-driven solutions
- Present solutions with automation and conversational AI
- Translate technical concepts into business value
- Develop and deliver compelling demonstrations
- Create business cases for senior and executive audiences
- Collaborate with account teams and partners
- Position differentiated, future-ready solutions
- Stay current on Genesys AI capabilities
- Follow industry trends and emerging technologies
- Contribute to reusable assets and demo scenarios
- Develop best practices for AI-led transformation
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- automation
- cloud/SaaS architectures
- integration concepts
- machine learning
- conversational interfaces
- AWS
- Azure
- Google Cloud
- AI-related services
Benefits
Flexibles Arbeiten
- Flexibility and autonomy
Weiterbildungsangebote
- Continuous learning opportunities
Lockere Unternehmenskultur
- Inclusive environment
Sonstige Vorteile
- Reasonable accommodation for application process
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Genesys erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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GEGenesys
Principal Solutions Consultant(m/w/x)
Frankfurt am Main
VollzeitVor OrtBerufserfahren
AI/ML
Nejo KI-Zusammenfassung
Designing AI-driven customer experience solutions for enterprise clients. Pre-sales technical consulting experience required. Flexibility and autonomy in daily work.
Anforderungen
- Proven experience in pre-sales, consulting, or customer-facing technical role
- Strong ability to connect business challenges with technology solutions, ideally including AI or automation use cases
- Excellent communication and presentation skills in German and English
- Solid understanding of modern IT environments, cloud/SaaS architectures, and integration concepts
- Foundational knowledge of AI concepts or strong willingness to learn
- Ability to manage multiple priorities and stakeholders
- Willingness to travel
- Experience in customer experience, contact center, or related domains
- Hands-on experience with AI technologies
- Knowledge of cloud platforms, especially AI-related services
- Background in digital transformation or business process optimization
- Experience engaging with executive-level stakeholders
- Degree in Computer Science, Business, or related field
Aufgaben
- Advise customers throughout pre-sales lifecycle
- Lead strategic and technical customer engagements
- Facilitate discovery sessions and workshops
- Identify customer needs and innovation opportunities
- Design tailored AI-driven solutions
- Present solutions with automation and conversational AI
- Translate technical concepts into business value
- Develop and deliver compelling demonstrations
- Create business cases for senior and executive audiences
- Collaborate with account teams and partners
- Position differentiated, future-ready solutions
- Stay current on Genesys AI capabilities
- Follow industry trends and emerging technologies
- Contribute to reusable assets and demo scenarios
- Develop best practices for AI-led transformation
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI
- automation
- cloud/SaaS architectures
- integration concepts
- machine learning
- conversational interfaces
- AWS
- Azure
- Google Cloud
- AI-related services
Benefits
Flexibles Arbeiten
- Flexibility and autonomy
Weiterbildungsangebote
- Continuous learning opportunities
Lockere Unternehmenskultur
- Inclusive environment
Sonstige Vorteile
- Reasonable accommodation for application process
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Genesys erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Genesys
Branche
IT
Beschreibung
Genesys empowers organizations to create the best customer and employee experiences with its AI-powered Experience Orchestration platform, driving loyalty, growth, and efficiency.
Noch nicht perfekt?
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