Intercom
Principal Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
INIntercom
Principal Engineer, Fin AI Agent(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Leading AI agent development for customer service platforms. Deep systems building and product strategy experience required. Hybrid work, annual bonus, and equity.
Anforderungen
- Engineering depth and product thinking
- Ability to build complex systems
- Ability to identify problems to solve
- Experience at significant scale
- Builder energy and startup DNA
- Urgency and resourcefulness
- Bias toward building over discussing
- AI fluency and experimentation
- Opinions on AI in software development
- Deep technical depth in one domain
- Navigating complex multi-team systems
- Fluidity between business and technical details
- Communication superpower
- Explaining technical investments to leadership
- Aligning teams on complex projects
- Guiding engineers through implementation details
- Extreme autonomy
- Identifying and acting on problems
- Critical thinking about the business
- Translating business goals into technical decisions
- Stack agnostic approach
- Ability to learn and build effectively
- Fluency with AI-assisted development
Aufgaben
- Partner at the strategic pillar level
- Inform technical strategy and investment priorities
- Initiate and lead new work streams
- Bring engineers together to form teams
- Clarify complex problem spaces
- Build momentum under aggressive timelines
- Set high expectations for execution
- Drive execution on ambiguous problems
- Solve high-stakes problems hands-on
- Write code and ship features
- Lead experimental AI frontier work
- Run A/B tests
- Perform prompt engineering
- Build model evaluations
- Calibrate LLM feature accuracy, cost, and latency
- Shape long-term technical strategy through execution
- Inform architecture with hands-on work
- Adapt product development approaches
- Work across the full stack in an AI-first environment
- Utilize AI-assisted development tools
- Shape AI-assisted development practices for the org
- Provide direct, actionable feedback
- Accelerate and grow senior and staff engineers
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Ruby on Rails
- React
- Ember
- AWS
- Claude Code
Benefits
Flexibles Arbeiten
- Hybrid working
Boni & Prämien
- Annual bonus
Attraktive Vergütung
- Equity
Mehr Urlaubstage
- Generous paid time off
Moderne Technikausstattung
- Company-provided MacBooks
- Windows laptops for certain roles
Team Events & Ausflüge
- Fun events
Sonstige Vorteile
- Claude Code access
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Intercom erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- n8n
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VollzeitRemoteSeniorBerlin - Zendesk
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Vollzeitmit HomeofficeSeniorBerlin - Zendesk GmbH (Germany)
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INIntercom
Principal Engineer, Fin AI Agent(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Leading AI agent development for customer service platforms. Deep systems building and product strategy experience required. Hybrid work, annual bonus, and equity.
Anforderungen
- Engineering depth and product thinking
- Ability to build complex systems
- Ability to identify problems to solve
- Experience at significant scale
- Builder energy and startup DNA
- Urgency and resourcefulness
- Bias toward building over discussing
- AI fluency and experimentation
- Opinions on AI in software development
- Deep technical depth in one domain
- Navigating complex multi-team systems
- Fluidity between business and technical details
- Communication superpower
- Explaining technical investments to leadership
- Aligning teams on complex projects
- Guiding engineers through implementation details
- Extreme autonomy
- Identifying and acting on problems
- Critical thinking about the business
- Translating business goals into technical decisions
- Stack agnostic approach
- Ability to learn and build effectively
- Fluency with AI-assisted development
Aufgaben
- Partner at the strategic pillar level
- Inform technical strategy and investment priorities
- Initiate and lead new work streams
- Bring engineers together to form teams
- Clarify complex problem spaces
- Build momentum under aggressive timelines
- Set high expectations for execution
- Drive execution on ambiguous problems
- Solve high-stakes problems hands-on
- Write code and ship features
- Lead experimental AI frontier work
- Run A/B tests
- Perform prompt engineering
- Build model evaluations
- Calibrate LLM feature accuracy, cost, and latency
- Shape long-term technical strategy through execution
- Inform architecture with hands-on work
- Adapt product development approaches
- Work across the full stack in an AI-first environment
- Utilize AI-assisted development tools
- Shape AI-assisted development practices for the org
- Provide direct, actionable feedback
- Accelerate and grow senior and staff engineers
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Ruby on Rails
- React
- Ember
- AWS
- Claude Code
Benefits
Flexibles Arbeiten
- Hybrid working
Boni & Prämien
- Annual bonus
Attraktive Vergütung
- Equity
Mehr Urlaubstage
- Generous paid time off
Moderne Technikausstattung
- Company-provided MacBooks
- Windows laptops for certain roles
Team Events & Ausflüge
- Fun events
Sonstige Vorteile
- Claude Code access
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Intercom erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Intercom
Branche
IT
Beschreibung
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Noch nicht perfekt?
- Intercom
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