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MetaCompliance
letzten Monat

Pre-Sales & Onboarding Specialist(m/w/x)

Leipzig
Vollzeitmit HomeofficeJunior

Beschreibung

In this role, you will guide customers through their journey with MetaCompliance, from initial product demos to successful onboarding. You will manage evaluations, deliver training, and ensure a smooth transition to the platform, all while collaborating with various teams to maximize customer success.

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Anforderungen

  • •Fluency in German and strong communication skills in English
  • •1+ years of experience in customer-facing roles
  • •Experience working with SaaS products
  • •Strong presentation, communication, and coordination skills
  • •Ability to manage several customers and projects simultaneously
  • •Comfortable working independently and in a cross-functional team
  • •Ability to quickly learn new software and explain it simply to customers
  • •Experience in SaaS onboarding, implementation, or enablement roles
  • •Familiarity with cybersecurity, digital compliance, or IT concepts
  • •Experience working with Account Executives, CSMs, and Support teams
  • •Prior exposure to Pre-Sales work
  • •French or any other European language is a plus

Berufserfahrung

1 Jahr

Aufgaben

  • •Partner with Account Executives to position MetaCompliance during evaluations
  • •Prepare and configure customer trial environments using templates
  • •Identify key themes that matter most to each prospect
  • •Deliver engaging demonstrations and walkthroughs
  • •Support customer questions during trial calls
  • •Ensure demo materials and documentation are tailored and up to date
  • •Take ownership of the customer journey post-contract
  • •Deliver structured onboarding programs across multiple modules
  • •Train end users and admins on effective platform usage
  • •Guide customers through setup and early adoption
  • •Coordinate with Support for technical issues and escalate as needed
  • •Collaborate with AEs and CSMs for smooth handover and success milestones
  • •Track onboarding progress and drive activation and engagement
  • •Maintain clear documentation and provide best-practice recommendations

Sprachen

Deutsch – fließend

Englisch – verhandlungssicher

Benefits

Weiterbildungsangebote

  • •Structured development path

Lockere Unternehmenskultur

  • •Opportunity to work with international colleagues

Moderne Technikausstattung

  • •Modern SaaS environment with full training

Sonstige Vorteile

  • •Clear onboarding processes

Flexibles Arbeiten

  • •Hybrid working model

Team Events & Ausflüge

  • •Company events
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens MetaCompliance erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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