Lenovo
Premier Technical Support Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Essen, Bratislava, Stuttgart
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
RWRWE Supply & Trading GmbH
IT Field Service Specialist(m/w/x)
Essen
Vollzeit, TeilzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
On-site IT infrastructure services for global energy trading. Microsoft & Apple ecosystem expertise required. Flexible working times, well-being support.
Anforderungen
- 3+ years delivering on-site IT infrastructure services
- Strong understanding of IT technologies
- Expertise in Microsoft & Apple ecosystems
- Expertise in End User Services operations
- ITIL V4 certification (Foundation level or higher)
- Experience working with third-party providers
- Experience working with managed service providers
- Results-oriented mindset
- Focus on delivering measurable outcomes
- Strong communication skills
- Inspiring and driving change
- Ability to influence and collaborate effectively
- Collaboration across multiple locations and levels
- Excellent problem-solving skills
- Proactive approach to tackling challenges
- Experience managing conflicting business demands
- Performance in high-pressure environment
- Strong interpersonal skills
- Cultural and ethical awareness
- Resilience
- Patience
- Effective performance under pressure
- Self-reliance
- Ability to work independently
- Ability to take initiative
- Experience with international teams
- Experience with multi-disciplinary teams
- Experience with multi-site teams
- Willingness to travel
- Passion
- Willingness to learn
- Determined work ethic
- Resilient work ethic
Aufgaben
- Deliver expert support for client-based equipment
- Provide specialized technical support for IT developers and users
- Offer 1st and 2nd line engineering support for IT equipment
- Design and install IT equipment at new and existing locations
- Ensure alignment with Group standards for IT setups
- Support local IT computer room equipment
- Collaborate with RWE Service Owners and external providers
- Resolve IT incidents and requests
- Drive continuous service quality improvements
- Assess and communicate business impact of complex issues
- Develop knowledge base articles for known issues
- Build and maintain relationships with business stakeholders
- Collaborate with international IT teams
- Manage third-party vendors in outsourced delivery model
- Ensure quality of IT services meets agreed standards
- Take ownership of service performance and address issues
- Work with global colleagues to harmonize best practices
- Contribute to a multi-skilled Field Service Specialists team
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft ecosystems
- Apple ecosystems
- ITIL V4
Benefits
Flexibles Arbeiten
- Flexible working times
- Life-work integration
Attraktive Vergütung
- Attractive remuneration
Karriere- und Weiterentwicklung
- Excellent development prospects
- Career promotion
Mentale Gesundheitsförderung
- Well-being support
Startup-Atmosphäre
- Agile team work
Lockere Unternehmenskultur
- Open and diverse company culture
Abwechslungsreiche Aufgaben
- Work with new and emerging technologies in the cloud
Sonstige Vorteile
- Work with distributed teammates
Weiterbildungsangebote
- Training/human resources development
- Support of extra-occupational studies
Gemeinnützige Ausrichtung
- Social commitment
Workation & Sabbatical
- International exchange
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens RWE Supply & Trading GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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RWRWE Supply & Trading GmbH
IT Field Service Specialist(m/w/x)
Essen
Vollzeit, TeilzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
On-site IT infrastructure services for global energy trading. Microsoft & Apple ecosystem expertise required. Flexible working times, well-being support.
Anforderungen
- 3+ years delivering on-site IT infrastructure services
- Strong understanding of IT technologies
- Expertise in Microsoft & Apple ecosystems
- Expertise in End User Services operations
- ITIL V4 certification (Foundation level or higher)
- Experience working with third-party providers
- Experience working with managed service providers
- Results-oriented mindset
- Focus on delivering measurable outcomes
- Strong communication skills
- Inspiring and driving change
- Ability to influence and collaborate effectively
- Collaboration across multiple locations and levels
- Excellent problem-solving skills
- Proactive approach to tackling challenges
- Experience managing conflicting business demands
- Performance in high-pressure environment
- Strong interpersonal skills
- Cultural and ethical awareness
- Resilience
- Patience
- Effective performance under pressure
- Self-reliance
- Ability to work independently
- Ability to take initiative
- Experience with international teams
- Experience with multi-disciplinary teams
- Experience with multi-site teams
- Willingness to travel
- Passion
- Willingness to learn
- Determined work ethic
- Resilient work ethic
Aufgaben
- Deliver expert support for client-based equipment
- Provide specialized technical support for IT developers and users
- Offer 1st and 2nd line engineering support for IT equipment
- Design and install IT equipment at new and existing locations
- Ensure alignment with Group standards for IT setups
- Support local IT computer room equipment
- Collaborate with RWE Service Owners and external providers
- Resolve IT incidents and requests
- Drive continuous service quality improvements
- Assess and communicate business impact of complex issues
- Develop knowledge base articles for known issues
- Build and maintain relationships with business stakeholders
- Collaborate with international IT teams
- Manage third-party vendors in outsourced delivery model
- Ensure quality of IT services meets agreed standards
- Take ownership of service performance and address issues
- Work with global colleagues to harmonize best practices
- Contribute to a multi-skilled Field Service Specialists team
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft ecosystems
- Apple ecosystems
- ITIL V4
Benefits
Flexibles Arbeiten
- Flexible working times
- Life-work integration
Attraktive Vergütung
- Attractive remuneration
Karriere- und Weiterentwicklung
- Excellent development prospects
- Career promotion
Mentale Gesundheitsförderung
- Well-being support
Startup-Atmosphäre
- Agile team work
Lockere Unternehmenskultur
- Open and diverse company culture
Abwechslungsreiche Aufgaben
- Work with new and emerging technologies in the cloud
Sonstige Vorteile
- Work with distributed teammates
Weiterbildungsangebote
- Training/human resources development
- Support of extra-occupational studies
Gemeinnützige Ausrichtung
- Social commitment
Workation & Sabbatical
- International exchange
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens RWE Supply & Trading GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
RWE Supply & Trading GmbH
Branche
Other
Beschreibung
RWE Supply & Trading connects RWE with global energy markets, trading electricity, gas, commodities, and CO2 allowances.
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