Dein persönlicher KI-Karriere-Agent
IS Desktop Specialist(m/w/x)
Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Anforderungen
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Aufgaben
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Getränke
- Variety of fruit
- Selection of beverages
- Snacks
Gesundheits- & Fitnessangebote
- Gym access
Moderne Technikausstattung
- State-of-the-art technology
Gefällt dir diese Stelle?
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IS Desktop Specialist(m/w/x)
Hardware and software deployment for Dell, Apple, and mobile devices at provider of next-gen transportation platforms. Troubleshooting skills for Dell, Apple, and mobile devices essential. On-site gym access, free snacks and beverages.
Anforderungen
- Trustworthiness
- Customer-centric approach
- Multitasking and organizational skills
- Patience with non-technical users
- Timeliness in communication and support
- Sense of urgency
- Active listening skills
- Adaptability to new situations
- Independence in problem-solving
- Tech-savviness and willingness to learn
- Ability to select predefined tools
- Ability to document technical information
- Effective communication in English and German
- Excellent organization skills
- Relevant IT certifications
- 3+ years of related experience
- Skills to set up and troubleshoot equipment
- Thorough experience with Windows and mobile devices
- Basic network troubleshooting experience
- Experience with macOS and Linux
- Experience with Google Workspace
Aufgaben
- Support end users with desktop hardware and software deployment
- Provide exceptional customer service and professionalism
- Resolve technical issues independently or with team assistance
- Communicate effectively with peers and management to support users
- Utilize troubleshooting skills for Dell, Apple, and mobile devices
- Collaborate in a multilingual team across central Europe
- Document technical information in ITSM systems
- Manage ticket lifecycle effectively
- Set up, operate, and troubleshoot various equipment and systems
- Perform basic network troubleshooting
- Deploy and troubleshoot macOS and Linux using existing tools
Berufserfahrung
- 3 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- ITIL
- CompTIA A+
- Windows
- macOS
- Linux
- Google Workspace
Benefits
Snacks & Getränke
- Variety of fruit
- Selection of beverages
- Snacks
Gesundheits- & Fitnessangebote
- Gym access
Moderne Technikausstattung
- State-of-the-art technology
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Trimble
Branche
IT
Beschreibung
The company builds innovative products that change the way the world works, focusing on next-generation platform services for transportation.
Noch nicht perfekt?
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Vollzeitnur vor OrtKeine AngabeUlm - Axians Cloud & IT-Automation GmbH
Mitarbeiter IT-Servicedesk(m/w/x)
Vollzeitnur vor OrtBerufserfahrenUlm - winkler Unternehmensgruppe
IT-Support(m/w/x)
Vollzeitnur vor OrtBerufserfahrenUlm - Teva Pharmaceutical Industries Ltd.
Praktikant IT Operations(m/w/x)
VollzeitPraktikumnur vor OrtUlm