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Implementation Lead(m/w/x)

Berlin, München
VollzeitVor OrtSenior
AI/ML

Driving major customer integrations for privacy-first advertising technology at an ad tech platform. 5+ years in Implementation/Solutions Engineering with 20+ enterprise implementations required. Work in a mission-driven environment democratizing monetization.

Anforderungen

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field
  • 5+ years experience in Implementation, Solutions Engineering, Technical Program Management, or Post Sales leadership (SaaS, Ad Tech, Retail Media)
  • Track record leading 20+ enterprise implementations (technical discovery to expansion)
  • Experience building/improving onboarding systems, playbooks, frameworks
  • Confidence in ambiguity; ability to structure execution plans
  • Strong enterprise presence; ability to manage scope creep and customer trust
  • Solid technical fluency (APIs, data flows, integration architecture, trade-offs)
  • Systems-oriented mindset for repeatable, scalable infrastructure
  • Experience mentoring junior team members and contributing to team design
  • Deep dive into details; uncovering root causes and optimal solutions
  • Team-first mindset; prioritizing collective results
  • Thriving with ambiguity; turning chaos into structured innovation
  • Adaptability; willingness to learn, mentor, lead, and follow
  • Sense of urgency in execution; focus on scalability and replicable processes
  • Curiosity; quick learning and effective application of concepts

Aufgaben

  • Drive major customer integrations from discovery to launch
  • Define project timelines, milestones, and launch criteria
  • Prevent scope creep with confidence
  • Ensure predictable, high-quality enterprise launches
  • Build standardized onboarding frameworks
  • Develop onboarding playbooks and checklists
  • Establish launch service levels
  • Reduce variability across regions and customers
  • Transition to repeatable implementation processes
  • Translate commercial commitments into structured integration plans
  • Partner with Sales, Product, Engineering, and Customer teams
  • Align cross-functional stakeholders
  • Manage project trade-offs
  • Scale implementation capacity with revenue growth
  • Provide first-line technical triage
  • Reduce unnecessary engineering escalations
  • Improve documentation and integration clarity
  • Enhance structured intake processes
  • Support new formats, geographies, and product modules
  • Prevent expansion capacity from bottlenecking revenue
  • Mentor and develop junior Project Managers
  • Define the future implementation hiring roadmap
  • Build a 3-5 person implementation organization
  • Establish performance indicators for time to value
  • Define metrics for launch predictability
  • Measure implementation throughput

Berufserfahrung

  • 5 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englischverhandlungssicher

Tools & Technologien

  • APIs
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Topsort erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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