Beschreibung

In this role, you will lead the Research Excellence department in the DACH region, focusing on strategic leadership, team development, and high-quality research. You will collaborate across functions and represent the organization as a thought leader in agile, AI-powered market research.

Anforderungen

• •6+ years of experience in quantitative market research
• •Proven senior leadership experience managing a research department
• •Excellence in process ownership, prioritization, and strategic execution
• •Strong commercial mindset supporting sales and key account growth
• •Confidence in senior stakeholder management
• •Established or aspiring thought leader
• •Fluency in English and full proficiency in German (C2 level)
• •Combination of analytical rigor with empathy and hands-on leadership

Aufgaben

• •Define and drive the DACH research roadmap
• •Launch initiatives to enhance efficiency, quality, and scalability
• •Translate senior leadership strategy into clear team direction
• •Lead and develop Research Team Leads
• •Oversee workforce planning and hiring
• •Foster team engagement and a high-performance culture
• •Ensure high-quality research output and methodology adoption
• •Lead upskilling initiatives and enforce process compliance
• •Act as an escalation point for complex client or data issues
• •Collaborate with Account Management and Customer Success
• •Support high-stakes pitches and strategic initiatives
• •Maintain a Net Promoter Score (NPS) target of 80+
• •Represent Appinio at events and conferences

Benefits