LGT Bank (Schweiz) AG
Head of Reception & Cash Desk(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Zürich
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CHCH10 - BJB Bank Julius Baer & Co. Ltd.
Head of Reception(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Overseeing reception teams across three Swiss locations for a private bank. Strong leadership and client service focus required. Daily operations management, shift scheduling, and fostering a culture of elegance.
Anforderungen
- Strong leadership for staff management and mentoring
- Exceptional client service focus
- Professional, discrete, and courteous demeanor
- Calm assurance and cultural sensitivity awareness
- Written and verbal fluency in German
- Written and verbal fluency in English
- Additional languages (French, Italian, Spanish) advantageous
- Operational expertise in front desk functions
- Expertise in welcoming protocols
- Expertise in call handling
- Expertise in meeting coordination
- Expertise in office logistics across multiple sites
- High level of trustworthiness and discretion
- Handling sensitive information
- Maintain professional appearance and composure
- Calm and efficient response to incidents
- Efficient response to urgent time-sensitive requests
- Excellent organizational skills
- Coordination of complex schedules
- Support for client events
- Arrangement of limousine services
- Support for top executives
- Interaction with peers across Swiss regions
- Promoting collaborative culture
- Sharing insights and driving change
- Recognizing cultural differences
- Familiarity with MS Office
- Familiarity with phone systems
- Familiarity with client room management software
- Formal vocational training in hospitality
- Formal vocational training in business administration
- Formal vocational training in services management
- Diploma in hospitality
- Diploma in business administration
- Diploma in services management
- Minimum 5 years leadership experience
- Experience in high-end corporate reception
- Experience in luxury hospitality environment
- Background in five-star hotels favoured
- Former Concierge experience favoured
- Former Guest Relations Manager experience favoured
- Former Front Office Leader experience favoured
- Instinctive understanding of anticipatory service
- Flexible, client-first approaches
- Proven track record in team supervision
- Proven track record in operational coordination
- Proven track record in delivering premium client service
Aufgaben
- Lead and mentor reception teams in Zurich, Lucerne, and St. Moritz
- Manage daily operations and foster team collaboration
- Assign duties and oversee shift schedules
- Ensure consistent high-end service during all operating hours
- Instill a culture of elegance, composure, and attentive service
- Promote personal wellbeing and professional pride among team members
- Uphold Julius Baer’s high standards of client service
- Ensure seamless welcome experiences aligned with private banking values
- Respond promptly and courteously to client inquiries
- Escalate inquiries to relevant departments as needed
- Contribute to crafting memorable, human-centered moments
- Liaise with administrative staff, facilities management, IT support, and event coordinators
- Ensure smooth office operations and support requests
- Manage supplies and equipment maintenance
- Maintain presentation of reception areas
- Ensure adherence to internal policies and data protection regulations
- Follow group-wide operational guidelines
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
- Italienisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- MS Office
- phone systems
- client room management software
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CH10 - BJB Bank Julius Baer & Co. Ltd. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
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CHCH10 - BJB Bank Julius Baer & Co. Ltd.
Head of Reception(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Overseeing reception teams across three Swiss locations for a private bank. Strong leadership and client service focus required. Daily operations management, shift scheduling, and fostering a culture of elegance.
Anforderungen
- Strong leadership for staff management and mentoring
- Exceptional client service focus
- Professional, discrete, and courteous demeanor
- Calm assurance and cultural sensitivity awareness
- Written and verbal fluency in German
- Written and verbal fluency in English
- Additional languages (French, Italian, Spanish) advantageous
- Operational expertise in front desk functions
- Expertise in welcoming protocols
- Expertise in call handling
- Expertise in meeting coordination
- Expertise in office logistics across multiple sites
- High level of trustworthiness and discretion
- Handling sensitive information
- Maintain professional appearance and composure
- Calm and efficient response to incidents
- Efficient response to urgent time-sensitive requests
- Excellent organizational skills
- Coordination of complex schedules
- Support for client events
- Arrangement of limousine services
- Support for top executives
- Interaction with peers across Swiss regions
- Promoting collaborative culture
- Sharing insights and driving change
- Recognizing cultural differences
- Familiarity with MS Office
- Familiarity with phone systems
- Familiarity with client room management software
- Formal vocational training in hospitality
- Formal vocational training in business administration
- Formal vocational training in services management
- Diploma in hospitality
- Diploma in business administration
- Diploma in services management
- Minimum 5 years leadership experience
- Experience in high-end corporate reception
- Experience in luxury hospitality environment
- Background in five-star hotels favoured
- Former Concierge experience favoured
- Former Guest Relations Manager experience favoured
- Former Front Office Leader experience favoured
- Instinctive understanding of anticipatory service
- Flexible, client-first approaches
- Proven track record in team supervision
- Proven track record in operational coordination
- Proven track record in delivering premium client service
Aufgaben
- Lead and mentor reception teams in Zurich, Lucerne, and St. Moritz
- Manage daily operations and foster team collaboration
- Assign duties and oversee shift schedules
- Ensure consistent high-end service during all operating hours
- Instill a culture of elegance, composure, and attentive service
- Promote personal wellbeing and professional pride among team members
- Uphold Julius Baer’s high standards of client service
- Ensure seamless welcome experiences aligned with private banking values
- Respond promptly and courteously to client inquiries
- Escalate inquiries to relevant departments as needed
- Contribute to crafting memorable, human-centered moments
- Liaise with administrative staff, facilities management, IT support, and event coordinators
- Ensure smooth office operations and support requests
- Manage supplies and equipment maintenance
- Maintain presentation of reception areas
- Ensure adherence to internal policies and data protection regulations
- Follow group-wide operational guidelines
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
- Italienisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
Tools & Technologien
- MS Office
- phone systems
- client room management software
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CH10 - BJB Bank Julius Baer & Co. Ltd. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
CH10 - BJB Bank Julius Baer & Co. Ltd.
Branche
FinancialServices
Beschreibung
The company shapes the future of wealth management, focusing on individual empowerment and creating value beyond wealth.
Noch nicht perfekt?
- LGT Bank (Schweiz) AG
Head of Reception & Cash Desk(m/w/x)
Vollzeitnur vor OrtBerufserfahrenZürich - 2050 Rothschild & Co Bank AG
Team Head Services(m/w/x)
Vollzeitnur vor OrtSeniorZürich - Securitas
Junior Führungskraft Reception(m/w/x)
Vollzeitnur vor OrtJuniorZürich - BVZH Bank Vontobel AG
Mitarbeiter:in Reception & Phone Services(m/w/x)
Vollzeitnur vor OrtBerufserfahrenZürich - Mediclinic
Teamleiter:in Hotellerie(m/w/x)
Vollzeitnur vor OrtSeniorZürich