BioNTech SE
Associate Director IT Infrastructure Services(m/w/x)
Vollzeitnur vor OrtSenior
Mainz
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
BIBioNTech SE
Engineering Platform Service Manager(m/w/x)
Mainz
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Managing template-based request catalogs and 2nd/3rd-level support for Jira/Confluence platforms in pharmaceutical R&D. Experience operating and configuring Atlassian Jira/Confluence, with automation/scripting skills required. Flexible hours, vacation account.
Anforderungen
- Hands-on experience operating/administering Jira/Confluence
- Deep knowledge of Jira/Confluence configuration
- Strong experience in automation and scripting
- Experience integrating Jira/Confluence with enterprise systems
- Solid understanding of platform governance and best practices
- Strong focus on service quality and reliability
- Ability to analyze trends and drive optimization
- Excellent communication and collaboration skills
- Fluent English; German is a plus
Aufgaben
- Manage the request catalogue.
- Handle incidents, problems, and changes.
- Build automations to eliminate repetitive work.
- Interact with internal consumers, DevOps teams, and vendors.
- Maintain the template-based request catalogue.
- Design new request templates.
- Continuously improve existing templates.
- Prioritize, fulfill, and document requests according to SLAs and KPIs.
- Act as a 2nd/3rd-level escalation point for Jira/Confluence and integrations.
- Restore service within SLA.
- Perform root-cause analysis.
- Implement preventive actions.
- Keep stakeholders informed.
- Plan and execute standard and non-standard changes.
- Ensure minimal disruption during changes.
- Ensure proper documentation for changes.
- Design, build, and maintain automations (Jira Automation, Python, Groovy, JQL, REST).
- Streamline recurring tasks and improve data quality.
- Develop and support integrations with GitHub, Microsoft 365, SAP, ServiceNow, and other systems.
- Monitor and optimize performance, security, and cost of automations and integrations.
- Track service KPIs.
- Analyze trends.
- Propose enhancements for stability, efficiency, and customer satisfaction.
- Document lessons learned and update knowledge-base articles to reduce incidents.
- Enforce platform governance for workflow design, permission schemes, and naming conventions.
- Ensure compliance of configurations, automations, and integrations.
- Adhere to GxP validation, GDPR, SOX, CSV, and internal quality processes.
- Support audits, CAPAs, and deviations as required.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Atlassian Jira
- Confluence
- Jira Automation
- Python
- Groovy
- JQL
- REST APIs
- GitHub
- Microsoft 365
- SAP
- ServiceNow
Benefits
Flexibles Arbeiten
- Flexible hours
Mehr Urlaubstage
- Vacation account
Weiterbildungsangebote
- Digital Learning
- LinkedIn Learning
Karriere- und Weiterentwicklung
- Performance and talent development
- Leadership development
Sonstige Vorteile
- Apprenticeships
Lockere Unternehmenskultur
- Culture on an equal footing
Sinnstiftende Arbeit
- Opportunities to shape and impact
Mentoring & Coaching
- Support for your full potential
Firmenfahrrad
- Company bike
Öffi Tickets
- Job ticket
- Deutschlandticket
Betriebliche Altersvorsorge
- Employer-funded pension
Kinderbetreuung
- Childcare
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens BioNTech SE erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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- BioNTech SE
Business Analyst Experience Platforms(m/w/x)
Vollzeitnur vor OrtSeniorMainz, Berlin - BioNTech SE
Specialist CMC Coordination(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMainz, München - BioNTech SE
Senior Systems Engineer ERP Products for Planning & Production(m/w/x)
Vollzeitnur vor OrtSeniorMainz - BioNTech SE
Director Integration Platform(m/w/x)
Vollzeitnur vor OrtSeniorMainz
BIBioNTech SE
Engineering Platform Service Manager(m/w/x)
Mainz
VollzeitVor OrtBerufserfahren
Nejo KI-Zusammenfassung
Managing template-based request catalogs and 2nd/3rd-level support for Jira/Confluence platforms in pharmaceutical R&D. Experience operating and configuring Atlassian Jira/Confluence, with automation/scripting skills required. Flexible hours, vacation account.
Anforderungen
- Hands-on experience operating/administering Jira/Confluence
- Deep knowledge of Jira/Confluence configuration
- Strong experience in automation and scripting
- Experience integrating Jira/Confluence with enterprise systems
- Solid understanding of platform governance and best practices
- Strong focus on service quality and reliability
- Ability to analyze trends and drive optimization
- Excellent communication and collaboration skills
- Fluent English; German is a plus
Aufgaben
- Manage the request catalogue.
- Handle incidents, problems, and changes.
- Build automations to eliminate repetitive work.
- Interact with internal consumers, DevOps teams, and vendors.
- Maintain the template-based request catalogue.
- Design new request templates.
- Continuously improve existing templates.
- Prioritize, fulfill, and document requests according to SLAs and KPIs.
- Act as a 2nd/3rd-level escalation point for Jira/Confluence and integrations.
- Restore service within SLA.
- Perform root-cause analysis.
- Implement preventive actions.
- Keep stakeholders informed.
- Plan and execute standard and non-standard changes.
- Ensure minimal disruption during changes.
- Ensure proper documentation for changes.
- Design, build, and maintain automations (Jira Automation, Python, Groovy, JQL, REST).
- Streamline recurring tasks and improve data quality.
- Develop and support integrations with GitHub, Microsoft 365, SAP, ServiceNow, and other systems.
- Monitor and optimize performance, security, and cost of automations and integrations.
- Track service KPIs.
- Analyze trends.
- Propose enhancements for stability, efficiency, and customer satisfaction.
- Document lessons learned and update knowledge-base articles to reduce incidents.
- Enforce platform governance for workflow design, permission schemes, and naming conventions.
- Ensure compliance of configurations, automations, and integrations.
- Adhere to GxP validation, GDPR, SOX, CSV, and internal quality processes.
- Support audits, CAPAs, and deviations as required.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Atlassian Jira
- Confluence
- Jira Automation
- Python
- Groovy
- JQL
- REST APIs
- GitHub
- Microsoft 365
- SAP
- ServiceNow
Benefits
Flexibles Arbeiten
- Flexible hours
Mehr Urlaubstage
- Vacation account
Weiterbildungsangebote
- Digital Learning
- LinkedIn Learning
Karriere- und Weiterentwicklung
- Performance and talent development
- Leadership development
Sonstige Vorteile
- Apprenticeships
Lockere Unternehmenskultur
- Culture on an equal footing
Sinnstiftende Arbeit
- Opportunities to shape and impact
Mentoring & Coaching
- Support for your full potential
Firmenfahrrad
- Company bike
Öffi Tickets
- Job ticket
- Deutschlandticket
Betriebliche Altersvorsorge
- Employer-funded pension
Kinderbetreuung
- Childcare
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens BioNTech SE erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
BioNTech SE
Branche
Pharmaceuticals
Beschreibung
Das Unternehmen entwickelt bahnbrechende Medikamente zur Verbesserung der globalen Gesundheit und zur Bekämpfung von Krankheiten.
Noch nicht perfekt?
- BioNTech SE
Associate Director IT Infrastructure Services(m/w/x)
Vollzeitnur vor OrtSeniorMainz - BioNTech SE
Business Analyst Experience Platforms(m/w/x)
Vollzeitnur vor OrtSeniorMainz, Berlin - BioNTech SE
Specialist CMC Coordination(m/w/x)
Vollzeitnur vor OrtBerufserfahrenMainz, München - BioNTech SE
Senior Systems Engineer ERP Products for Planning & Production(m/w/x)
Vollzeitnur vor OrtSeniorMainz - BioNTech SE
Director Integration Platform(m/w/x)
Vollzeitnur vor OrtSeniorMainz