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Engineering Manager - Customer Service Tech(m/w/x)
Architectural direction for distributed service architectures within a global mobility platform. Proven leadership of international engineering teams and scalable system design expertise required. Attractive vehicle leasing offers and exclusive partner deals.
Anforderungen
- Years of software engineering leadership experience
- Foundation in scalable system design
- Natural cross-functional collaboration skills
- Experience working with distributed international teams
- Business and product-oriented mindset
- Clear communication for diverse audiences
Aufgaben
- Lead, coach, and empower frontend and backend engineers
- Foster a culture of ownership, collaboration, and delivery excellence
- Take ownership of major initiatives
- Build the customer service experience of the future
- Set architectural direction for distributed service architectures
- Ensure technical excellence on the AWS cloud stack
- Enable teams to build scalable, reliable, and future-ready systems
- Guarantee end-to-end consistency across the customer journey
- Manage systems from Salesforce Service Cloud to telephony solutions
- Drive AI integration with the Customer Service Resolution Hub
- Align with stakeholders across Customer Service, Fulfillment, and Post-Booking
- Collaborate with tech hubs in Bangalore, Pullach, and Lisbon
- Ensure smooth and scalable delivery across divisions
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- middleware
- Salesforce Service Cloud
- AWS
- microservices
- AI tooling
Benefits
Flexibles Arbeiten
- Hybrid working model
- Flexible hours
Mitarbeiterrabatte
- Discounts on SIXT services
- Exclusive partner deals
Firmenwagen
- Attractive vehicle leasing offers
Sonstige Zulagen
- Monthly mobility allowance
Betriebliche Altersvorsorge
- Company retirement plan
Sonstige Vorteile
- Capital-forming benefits
Gesundheits- & Fitnessangebote
- Modern SIXT gym
Team Events & Ausflüge
- Leisure activities
Gratis oder Vergünstigte Mahlzeiten
- High-quality employee restaurant
Mehr Urlaubstage
- 30 days of vacation
Gemeinnützige Ausrichtung
- One annual volunteering day
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Engineering Manager - Customer Service Tech(m/w/x)
Architectural direction for distributed service architectures within a global mobility platform. Proven leadership of international engineering teams and scalable system design expertise required. Attractive vehicle leasing offers and exclusive partner deals.
Anforderungen
- Years of software engineering leadership experience
- Foundation in scalable system design
- Natural cross-functional collaboration skills
- Experience working with distributed international teams
- Business and product-oriented mindset
- Clear communication for diverse audiences
Aufgaben
- Lead, coach, and empower frontend and backend engineers
- Foster a culture of ownership, collaboration, and delivery excellence
- Take ownership of major initiatives
- Build the customer service experience of the future
- Set architectural direction for distributed service architectures
- Ensure technical excellence on the AWS cloud stack
- Enable teams to build scalable, reliable, and future-ready systems
- Guarantee end-to-end consistency across the customer journey
- Manage systems from Salesforce Service Cloud to telephony solutions
- Drive AI integration with the Customer Service Resolution Hub
- Align with stakeholders across Customer Service, Fulfillment, and Post-Booking
- Collaborate with tech hubs in Bangalore, Pullach, and Lisbon
- Ensure smooth and scalable delivery across divisions
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- APIs
- middleware
- Salesforce Service Cloud
- AWS
- microservices
- AI tooling
Benefits
Flexibles Arbeiten
- Hybrid working model
- Flexible hours
Mitarbeiterrabatte
- Discounts on SIXT services
- Exclusive partner deals
Firmenwagen
- Attractive vehicle leasing offers
Sonstige Zulagen
- Monthly mobility allowance
Betriebliche Altersvorsorge
- Company retirement plan
Sonstige Vorteile
- Capital-forming benefits
Gesundheits- & Fitnessangebote
- Modern SIXT gym
Team Events & Ausflüge
- Leisure activities
Gratis oder Vergünstigte Mahlzeiten
- High-quality employee restaurant
Mehr Urlaubstage
- 30 days of vacation
Gemeinnützige Ausrichtung
- One annual volunteering day
Über das Unternehmen
SIXT
Branche
Transportation
Beschreibung
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
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