Dein persönlicher KI-Karriere-Agent
Duty Manager(m/w/x)
Leading late shift operations and event coordination at a private members' club and hotel. Two years hotel or hospitality management experience required. 2 paid Volunteer Days, Every House Membership.
Anforderungen
- Two years hotel or hospitality management experience
- Understanding of hotel operations and guest standards
- Professional demeanor and leadership by example
- Exceptional interpersonal and conflict resolution skills
- Calm, observant, and self-assured personality
- Strong moral compass and sound judgment
- Valid Certificate of Competence under § 34a GewO
- Relevant experience in the security industry
- Clean criminal record
- Fluency in German and English
- Communication skills and team-oriented mindset
- Familiarity with setting up and implementing SOP
Aufgaben
- Lead operations during late shifts and events
- Coordinate and execute events and activities
- Maintain a visible leadership presence on-site
- Identify and resolve operational or behavioral issues
- Support Front Office and Housekeeping teams
- Handle guest complaints with professional discretion
- Defuse sensitive situations diplomatically
- Liaise with department heads for smooth handovers
- Write comprehensive shift and incident reports
- Conduct regular floor walks and property inspections
- Ensure compliance with fire and safety protocols
- Oversee the protection of hotel premises
- Monitor CCTV and technical alarm systems
- Manage access control for guests and suppliers
- Enforce house rules and noise policies
- Act as first responder during emergencies
- Intervene in conflict situations to support staff
- Document all actions in digital reporting systems
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SOP (Standard Operating Procedures)
Benefits
Sinnstiftende Arbeit
- 2 paid Volunteer Days
Sonstige Vorteile
- Every House Membership
Team Events & Ausflüge
- Monthly movie screenings
Gesundheits- & Fitnessangebote
- Weekly Yoga and Pilates classes
Mitarbeiterrabatte
- 50% Cowshed product discount
- Discounts with external providers
Noch nicht perfekt?
- Estrel Hotel-Betriebs-GmbHVollzeitnur vor OrtBerufserfahrenBerlin
- Seminaris CampusHotel Berlin
Stellvertretende Serviceleitung(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - The Social Hub
F&B Supervisor(m/w/x)
Vollzeitnur vor OrtJuniorBerlin - flash-security
Sicherheitsmitarbeiter im Hotel / Nachtdienst(m/w/x)
Vollzeit/Teilzeit/Nebenjobnur vor OrtBerufseinsteigerBerlinab 14,95 / Stunde - Club-Restaurant Pirates Berlin
Restaurantleiter:in / Abendleitung / stellv. Betriebsleiter:in(m/w/x)
Vollzeitnur vor OrtSeniorBerlin
Duty Manager(m/w/x)
Leading late shift operations and event coordination at a private members' club and hotel. Two years hotel or hospitality management experience required. 2 paid Volunteer Days, Every House Membership.
Anforderungen
- Two years hotel or hospitality management experience
- Understanding of hotel operations and guest standards
- Professional demeanor and leadership by example
- Exceptional interpersonal and conflict resolution skills
- Calm, observant, and self-assured personality
- Strong moral compass and sound judgment
- Valid Certificate of Competence under § 34a GewO
- Relevant experience in the security industry
- Clean criminal record
- Fluency in German and English
- Communication skills and team-oriented mindset
- Familiarity with setting up and implementing SOP
Aufgaben
- Lead operations during late shifts and events
- Coordinate and execute events and activities
- Maintain a visible leadership presence on-site
- Identify and resolve operational or behavioral issues
- Support Front Office and Housekeeping teams
- Handle guest complaints with professional discretion
- Defuse sensitive situations diplomatically
- Liaise with department heads for smooth handovers
- Write comprehensive shift and incident reports
- Conduct regular floor walks and property inspections
- Ensure compliance with fire and safety protocols
- Oversee the protection of hotel premises
- Monitor CCTV and technical alarm systems
- Manage access control for guests and suppliers
- Enforce house rules and noise policies
- Act as first responder during emergencies
- Intervene in conflict situations to support staff
- Document all actions in digital reporting systems
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SOP (Standard Operating Procedures)
Benefits
Sinnstiftende Arbeit
- 2 paid Volunteer Days
Sonstige Vorteile
- Every House Membership
Team Events & Ausflüge
- Monthly movie screenings
Gesundheits- & Fitnessangebote
- Weekly Yoga and Pilates classes
Mitarbeiterrabatte
- 50% Cowshed product discount
- Discounts with external providers
Über das Unternehmen
Soho House & Co.
Branche
Hospitality
Beschreibung
Soho House is a private members' club and hotel offering dining, fitness, and cultural experiences in various global locations.
Noch nicht perfekt?
- Estrel Hotel-Betriebs-GmbH
Supervisor Front Office(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - Seminaris CampusHotel Berlin
Stellvertretende Serviceleitung(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin - The Social Hub
F&B Supervisor(m/w/x)
Vollzeitnur vor OrtJuniorBerlin - flash-security
Sicherheitsmitarbeiter im Hotel / Nachtdienst(m/w/x)
Vollzeit/Teilzeit/Nebenjobnur vor OrtBerufseinsteigerBerlinab 14,95 / Stunde - Club-Restaurant Pirates Berlin
Restaurantleiter:in / Abendleitung / stellv. Betriebsleiter:in(m/w/x)
Vollzeitnur vor OrtSeniorBerlin