Dein persönlicher KI-Karriere-Agent
Data Warehouse & Data Intelligence Lead(m/w/x)
Building the COO analytical data foundation end-to-end for a global healthcare software provider. Scalable data models and production-grade architectures experience required. Flexible work from home, fully equipped workspaces.
Anforderungen
- Hands-on experience in data engineering, analytics engineering, or data intelligence
- Focus on scalable data models
- Focus on ETL/ELT processes
- Focus on production-grade data architectures
- Excellent academic background
- Degree in computer science, data science, information systems, statistics, or comparable field
- Practical experience with modern data platforms
- Strong BI and data visualization skills
- Ability to develop dashboards and analyses independently
- Solid understanding of core COO KPIs
- Ability to derive operational metrics from heterogeneous data sources
- Experience integrating CRM, ERP, ITSM, and ticketing systems
- Confidence using AI-driven analytics for pattern detection
- Confidence using AI-driven analytics for anomaly detection
- Confidence using AI-driven analytics for data-driven decision support
Aufgaben
- Build and operate the analytical data foundation for COO functions
- Model, integrate, and deliver data from raw sources to insights
- Build out the COO data warehouse end-to-end
- Develop data pipelines
- Integrate relevant source systems
- Deliver usable data products
- Link key data signals along the customer journey
- Develop unified KPI logic for core operational metrics
- Design and implement dashboards for support, service delivery, and group IT
- Create clean, consistent data structures for AI and automation
- Use LLMs and AI-driven analytics to detect patterns
- Surface anomalies in data
- Enable natural-language access to operational datasets
- Manage support and ITSM ticketing
- Manage IVR and cases delivery pipeline
- Steer incident and release management
- Steer go-live, rework, and telemetry
- Ensure stable CRM/ERP processes
- Ensure high SLA compliance
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Databricks
- Snowflake
- Azure Synapse
- dbt
- Power BI
- Tableau
- Looker
Benefits
Flexibles Arbeiten
- Flexible work from home
Sonstige Vorteile
- On-site work
Modernes Büro
- Fully equipped workspaces
Team Events & Ausflüge
- Summer parties
- Christmas celebrations
Weiterbildungsangebote
- In-house academy
- External training partners
Gratis oder Vergünstigte Mahlzeiten
- Daily healthy meals
Gesundheits- & Fitnessangebote
- Fully equipped gym
- Weekly gym classes
Kinderbetreuung
- Daycare center
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- Job bike option
Betriebliche Altersvorsorge
- Company pension schemes
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
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Data Warehouse & Data Intelligence Lead(m/w/x)
Building the COO analytical data foundation end-to-end for a global healthcare software provider. Scalable data models and production-grade architectures experience required. Flexible work from home, fully equipped workspaces.
Anforderungen
- Hands-on experience in data engineering, analytics engineering, or data intelligence
- Focus on scalable data models
- Focus on ETL/ELT processes
- Focus on production-grade data architectures
- Excellent academic background
- Degree in computer science, data science, information systems, statistics, or comparable field
- Practical experience with modern data platforms
- Strong BI and data visualization skills
- Ability to develop dashboards and analyses independently
- Solid understanding of core COO KPIs
- Ability to derive operational metrics from heterogeneous data sources
- Experience integrating CRM, ERP, ITSM, and ticketing systems
- Confidence using AI-driven analytics for pattern detection
- Confidence using AI-driven analytics for anomaly detection
- Confidence using AI-driven analytics for data-driven decision support
Aufgaben
- Build and operate the analytical data foundation for COO functions
- Model, integrate, and deliver data from raw sources to insights
- Build out the COO data warehouse end-to-end
- Develop data pipelines
- Integrate relevant source systems
- Deliver usable data products
- Link key data signals along the customer journey
- Develop unified KPI logic for core operational metrics
- Design and implement dashboards for support, service delivery, and group IT
- Create clean, consistent data structures for AI and automation
- Use LLMs and AI-driven analytics to detect patterns
- Surface anomalies in data
- Enable natural-language access to operational datasets
- Manage support and ITSM ticketing
- Manage IVR and cases delivery pipeline
- Steer incident and release management
- Steer go-live, rework, and telemetry
- Ensure stable CRM/ERP processes
- Ensure high SLA compliance
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Databricks
- Snowflake
- Azure Synapse
- dbt
- Power BI
- Tableau
- Looker
Benefits
Flexibles Arbeiten
- Flexible work from home
Sonstige Vorteile
- On-site work
Modernes Büro
- Fully equipped workspaces
Team Events & Ausflüge
- Summer parties
- Christmas celebrations
Weiterbildungsangebote
- In-house academy
- External training partners
Gratis oder Vergünstigte Mahlzeiten
- Daily healthy meals
Gesundheits- & Fitnessangebote
- Fully equipped gym
- Weekly gym classes
Kinderbetreuung
- Daycare center
Mitarbeiterrabatte
- Corporate benefits
Firmenfahrrad
- Job bike option
Betriebliche Altersvorsorge
- Company pension schemes
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
CGM
Branche
Healthcare
Beschreibung
Das Unternehmen ist ein führendes Unternehmen im Bereich Softwarelösungen für das Gesundheitswesen und beschäftigt über 9.000 Mitarbeitende.
Noch nicht perfekt?
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