Dein persönlicher KI-Karriere-Agent
Customer Marketing Manager(m/w/x)
Building customer advocacy and reference programs for an AI-driven financial services platform. 3+ years in customer marketing or related role required. Hybrid work, 4-day work week.
Anforderungen
- 3+ years customer marketing, success marketing, or related role
- Ability to build customer advocacy programs
- Ability to produce case studies and reference content
- Strong relationship skills with senior stakeholders
- Comfortable engaging enterprise account stakeholders
- Cross-functional experience with customer success and sales
- Excellent writing and storytelling skills
- Ability to translate technical outcomes into narratives
- Active use of AI tools for content and research
- Active use of AI tools for customer insight synthesis
Aufgaben
- Build customer advocacy programs
- Develop customer reference programs
- Manage customer advocacy programs
- Identify customer champions
- Recruit customer champions
- Nurture customer champions
- Manage review platforms
- Create customer case studies
- Create customer impact stories
- Create video testimonials
- Maintain customer proof point repository
- Support product marketing with customer evidence
- Own customer newsletter
- Manage customer lifecycle communications
- Design upsell marketing programs
- Execute upsell marketing programs
- Design cross-sell marketing programs
- Execute cross-sell marketing programs
- Build campaigns for new product capabilities
- Drive adoption of new product capabilities
- Gather customer insights through interviews
- Gather customer insights through surveys
- Gather customer insights through sales call analysis
- Feed customer insights into product strategy
- Feed customer insights into sales strategy
- Feed customer insights into marketing strategy
- Represent customer perspective in go-to-market planning
- Represent customer perspective in messaging reviews
- Identify patterns in customer outcomes
- Translate customer outcomes into market narratives
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI tools
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Customer Marketing Manager(m/w/x)
Building customer advocacy and reference programs for an AI-driven financial services platform. 3+ years in customer marketing or related role required. Hybrid work, 4-day work week.
Anforderungen
- 3+ years customer marketing, success marketing, or related role
- Ability to build customer advocacy programs
- Ability to produce case studies and reference content
- Strong relationship skills with senior stakeholders
- Comfortable engaging enterprise account stakeholders
- Cross-functional experience with customer success and sales
- Excellent writing and storytelling skills
- Ability to translate technical outcomes into narratives
- Active use of AI tools for content and research
- Active use of AI tools for customer insight synthesis
Aufgaben
- Build customer advocacy programs
- Develop customer reference programs
- Manage customer advocacy programs
- Identify customer champions
- Recruit customer champions
- Nurture customer champions
- Manage review platforms
- Create customer case studies
- Create customer impact stories
- Create video testimonials
- Maintain customer proof point repository
- Support product marketing with customer evidence
- Own customer newsletter
- Manage customer lifecycle communications
- Design upsell marketing programs
- Execute upsell marketing programs
- Design cross-sell marketing programs
- Execute cross-sell marketing programs
- Build campaigns for new product capabilities
- Drive adoption of new product capabilities
- Gather customer insights through interviews
- Gather customer insights through surveys
- Gather customer insights through sales call analysis
- Feed customer insights into product strategy
- Feed customer insights into sales strategy
- Feed customer insights into marketing strategy
- Represent customer perspective in go-to-market planning
- Represent customer perspective in messaging reviews
- Identify patterns in customer outcomes
- Translate customer outcomes into market narratives
Berufserfahrung
- 3 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- AI tools
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Taktile
Branche
FinancialServices
Beschreibung
The company is building a leading software platform for automated decisioning, helping to catch fraud and expand access to credit.
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