Roche Diagnostics Int. AG
Global Customer Success Manager - Quote-to-Contract NextGen(m/w/x)
Vollzeitnur vor OrtManagement
Risch-Rotkreuz
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
RORoche Diagnostics Int. AG
Lead Customer Success Manager Order-to-Cash(m/w/x)
Risch-Rotkreuz
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Optimizing Order-to-Cash processes through consulting engagements for a global diagnostics supply chain. 10+ years consulting and healthcare experience required. Encourages personal expression and open dialogue.
Anforderungen
- Master's degree in Business Administration, Information Technology, or related field
- 10+ years consulting and healthcare experience
- Ideally in Diagnostics business
- Minimum 5 years in Commercial Operations, Supply Chain, or Business Process Management
- In-depth understanding of O2C business operations
- Understanding of customer experience frameworks
- Understanding of end-to-end Diagnostics supply chain operations
- Knowledge of direct/indirect delivery, warehousing, PL3/PL4 networks
- Knowledge of demand planning and IT systems supporting O2C
- Process modeling approaches (plus)
- Extensive consulting expertise
- Expertise in engagement management
- Expertise in workforce allocation
- Expertise in KPI definition
- Expertise in roadmap creation
- Expertise in business case development
- Proven track record managing complex projects
- Agile project management methodologies
- Change management methodologies
- Excellent written communication skills
- Excellent verbal communication skills
- Effective presentation skills across audiences
- Proven expertise in leading workshops
- Proven expertise in influencing senior stakeholders
- Navigating cross-cultural environments
- Navigating matrixed environments
- Problem-solver with ownership mindset
- Ability to navigate ambiguity
- Ability to anticipate risks under pressure
- Leverage network within Commercial Operations and Supply Chain
- Flexibility for international business travel
Aufgaben
- Drive O2C consulting engagements to optimize processes
- Assess current performance and translate insights into roadmaps
- Advise and mentor consulting initiative owners
- Engage affiliates to enhance process design and organization
- Facilitate access to enablers and provide expert guidance
- Develop market-oriented O2C consulting packages
- Create business cases and implementation roadmaps
- Monitor performance using Customer & Process Insights
- Recommend improvements and connect affiliates with networks
- Contribute to O2C Value Stream Committee
- Support portfolio prioritization and strategic decisions
- Serve as primary reference for O2C training and capability-building
- Handle expert escalations
Berufserfahrung
- 5 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Lockere Unternehmenskultur
- Personal expression encouraged
- Open dialogue encouraged
- Genuine connections fostered
- Valued, accepted, and respected
Mentoring & Coaching
- Personal and professional thriving
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Roche Diagnostics Int. AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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RORoche Diagnostics Int. AG
Lead Customer Success Manager Order-to-Cash(m/w/x)
Risch-Rotkreuz
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Optimizing Order-to-Cash processes through consulting engagements for a global diagnostics supply chain. 10+ years consulting and healthcare experience required. Encourages personal expression and open dialogue.
Anforderungen
- Master's degree in Business Administration, Information Technology, or related field
- 10+ years consulting and healthcare experience
- Ideally in Diagnostics business
- Minimum 5 years in Commercial Operations, Supply Chain, or Business Process Management
- In-depth understanding of O2C business operations
- Understanding of customer experience frameworks
- Understanding of end-to-end Diagnostics supply chain operations
- Knowledge of direct/indirect delivery, warehousing, PL3/PL4 networks
- Knowledge of demand planning and IT systems supporting O2C
- Process modeling approaches (plus)
- Extensive consulting expertise
- Expertise in engagement management
- Expertise in workforce allocation
- Expertise in KPI definition
- Expertise in roadmap creation
- Expertise in business case development
- Proven track record managing complex projects
- Agile project management methodologies
- Change management methodologies
- Excellent written communication skills
- Excellent verbal communication skills
- Effective presentation skills across audiences
- Proven expertise in leading workshops
- Proven expertise in influencing senior stakeholders
- Navigating cross-cultural environments
- Navigating matrixed environments
- Problem-solver with ownership mindset
- Ability to navigate ambiguity
- Ability to anticipate risks under pressure
- Leverage network within Commercial Operations and Supply Chain
- Flexibility for international business travel
Aufgaben
- Drive O2C consulting engagements to optimize processes
- Assess current performance and translate insights into roadmaps
- Advise and mentor consulting initiative owners
- Engage affiliates to enhance process design and organization
- Facilitate access to enablers and provide expert guidance
- Develop market-oriented O2C consulting packages
- Create business cases and implementation roadmaps
- Monitor performance using Customer & Process Insights
- Recommend improvements and connect affiliates with networks
- Contribute to O2C Value Stream Committee
- Support portfolio prioritization and strategic decisions
- Serve as primary reference for O2C training and capability-building
- Handle expert escalations
Berufserfahrung
- 5 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Lockere Unternehmenskultur
- Personal expression encouraged
- Open dialogue encouraged
- Genuine connections fostered
- Valued, accepted, and respected
Mentoring & Coaching
- Personal and professional thriving
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Roche Diagnostics Int. AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Roche Diagnostics Int. AG
Branche
Healthcare
Beschreibung
The company is dedicated to advancing personalized medicine and improving patient lives through innovative diagnostics and healthcare solutions.
Noch nicht perfekt?
- Roche Diagnostics Int. AG
Global Customer Success Manager - Quote-to-Contract NextGen(m/w/x)
Vollzeitnur vor OrtManagementRisch-Rotkreuz - 5780 Roche Diagnostics Int. AG
Global Ops Strategy Lead(m/w/x)
Vollzeitnur vor OrtSeniorRisch-Rotkreuz - Roche Diagnostics Int. AG
Team Lead, RDT Onsite Services(m/w/x)
Vollzeitnur vor OrtSeniorRisch-Rotkreuz - Roche Diagnostics Int. AG
Chapter Lead, Commercial Excellence(m/w/x)
Vollzeitnur vor OrtSeniorRisch-Rotkreuz - Roche Diagnostics Int. AG
Divisional Strategy Lead(m/w/x)
Vollzeitnur vor OrtSeniorRisch-Rotkreuz