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BRBristol Myers Squibb

HR Advisor(m/w/x)

München
VollzeitVor OrtBerufserfahren
Jetzt bewerben

Consulting on HR inquiries and coaching to resolution for a global biopharmaceutical company. Demonstrable HR operational experience required. Services and programs for personal and professional goals.

Anforderungen

  • Degree or equivalent professional qualification
  • Demonstrable HR operational experience
  • General knowledge of HR policies, processes, and Regional Employment Laws
  • Experience in rapid, fast-moving, complex, and changing environments
  • Practical operational experience of HR processes
  • Experience in multi-cultural/multi-country work environment
  • HR specialty certification desirable
  • Verbal and written communication skills
  • Ability to accurately assess situations and coach clients
  • Attention to details
  • Highly computer literate

Aufgaben

  • Consult on inquiries, working through options and coaching to resolution
  • Use discretion and judgment to determine best resolution methods
  • Provide policy advice and support for workforce management, payroll, and compensation
  • Engage functional and technical specialists for unresolved customer needs
  • Execute employee movement, status changes, payroll, benefits, and compensation processes
  • Guide employees and managers to HR toolkits and training materials
  • Triage inquiries to ensure full understanding and engage appropriate specialists
  • Ensure accurate policy representation in interconnected systems and processes
  • Demonstrate broad HR and payroll knowledge, providing relevant information and support
  • Interpret customer needs and resolve issues using knowledgebase and HR experience
  • Provide high-quality customer service meeting service levels and business goals
  • Champion direct access processes using change management skills
  • Maintain integrity of employee records and Workday data, ensuring compliance
  • Prepare documentation to meet customer needs related to HR processes
  • Document inquiries, root causes, and resolutions accurately
  • Liaise with third-party vendors to resolve customer inquiries
  • Collaborate within the team to share ideas and drive process improvements
  • Identify and report call trends or product trends to Team Lead or Supervisor
  • Provide feedback on customer issues and the knowledgebase for improvement
  • Participate in scheduled and ad hoc training to enhance policy and process knowledge

Berufserfahrung

  • ca. 1 - 4 Jahre

Ausbildung

  • Abgeschlossene BerufsausbildungODER
  • Bachelor-Abschluss

Sprachen

  • Englisch – fließend
  • Deutsch – fließend

Benefits

Sonstige Vorteile

  • Competitive benefits
  • Services
  • Programs
  • Support for people with disabilities
  • Transparent recruitment process
  • Reasonable workplace accommodations/adjustments
  • Reasonable accommodations/adjustments prior to job offer acceptance
  • Reasonable accommodations/adjustments in application and recruitment process

Mentoring & Coaching

  • Resources for personal and professional goals
  • Ongoing support in roles
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Bristol Myers Squibb erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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