Content Management Assistant(m/w/x)

Beschreibung

You will ensure the company's digital platforms remain accurate and user-friendly by managing content updates, providing technical support, and training staff on various management systems.

Anforderungen

• •Higher secondary education or equivalent
• •Desirable university degree in related fields
• •Six years relevant professional experience
• •Experience managing websites using CMS
• •Experience preparing technical documentation
• •Proficiency in standard office software
• •Highly desirable Drupal CMS experience
• •Highly desirable SharePoint Online experience
• •Desirable website performance monitoring experience
• •Desirable familiarity with web technologies
• •Desirable experience in digitalization efforts
• •Desirable exposure to low-code tools
• •Desirable agile software development experience
• •Fluency in written and spoken English
• •Desirable knowledge of official UN language

Aufgaben

• •Provide platform administration and publishing support
• •Enable content owners to update systems
• •Ensure governance compliance and information accuracy
• •Implement approved updates in a timely manner
• •Monitor web content for broken links
• •Identify and correct formatting or accessibility errors
• •Escalate complex performance problems to technical teams
• •Support the design and testing of websites
• •Manage web-related incidents and service requests
• •Draft and maintain technical documentation
• •Create communication materials for digital initiatives
• •Deliver training on content management systems
• •Prepare training materials and user guides
• •Participate in digitalization and platform enhancement projects
• •Liaise with internal stakeholders and external vendors
• •Align business needs with content management workflows

Tools & Technologien

Benefits