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CECelonis

Client Value Partner - Retail(m/w/x)

München
Vollzeitmit HomeofficeSenior
AI/ML
Data Science

Embedding Process Intelligence into C-level strategic objectives for retail clients. Minimum 15 years customer success or strategy consulting experience required. 24 weeks paid parental leave for primary carers, unlimited PTO.

Anforderungen

  • Managing executive relationships
  • Driving profitable growth
  • Blending industry expertise with analytical and consulting skills
  • Minimum 15 years relevant customer success, strategy consulting, or related experience
  • MBA strongly preferred
  • Driving large scale transformation programs
  • Process re-engineering engagements
  • Implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure to successful change management practices
  • Experience with successful change management practices
  • Ability to navigate large global organizations
  • Power of persuasion through data, facts and confidence
  • Successfully work with internal resources to design, pitch and sell opportunities
  • Natural and consultative approach engaging senior executives
  • Strong team player
  • Patient and entrepreneurial leadership style
  • Project management: ability to organize and manage multiple streams
  • Strong communication skills
  • Ability to translate Celonis use cases into customer business landscape
  • Self-motivated, proactive team player
  • Ability to thrive in fast-paced, collaborative, and ambiguous environments
  • Ability to thrive with various stakeholders
  • Willingness to travel to meet customer stakeholder needs

Aufgaben

  • Lead and manage extensive teams of Celonis experts
  • Develop strong relationships with C-level executives
  • Embed Celonis into strategic objectives of key stakeholders
  • Ensure proper staffing with global cross-functional teams
  • Mentor customers on organization design and Center of Excellence maturation
  • Coach and provide feedback to team members
  • Drive the end-to-end customer value journey
  • Influence key stakeholders with executive communication
  • Establish Celonis program roadmap and value plans
  • Resolve customer escalations efficiently
  • Internalize customer strategy and align Celonis delivery
  • Support customers in solving business-critical problems
  • Ensure high-quality, on-time project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards
  • Gather and implement customer feedback
  • Advocate for customer needs within the company
  • Collaborate on customer advocacy strategies
  • Promote customer presence at key events
  • Serve as a Celonis leader at conferences and webinars
  • Contribute to thought leadership publications
  • Collaborate on innovation and new asset development
  • Enhance value engineering team effectiveness with playbooks and tools

Berufserfahrung

  • 15 Jahre

Ausbildung

  • Master-Abschluss

Sprachen

  • Englischverhandlungssicher

Benefits

Attraktive Vergütung

  • Restricted Stock Units (RSUs)

Sonstige Zulagen

  • Merit-based refresh grants

Großzügige Elternzeit

  • 24 weeks paid parental leave (primary carers)
  • 12 weeks paid parental leave (supporting carers)

Mehr Urlaubstage

  • Unlimited PTO
  • Generous PTO

Flexibles Arbeiten

  • Flexible hybrid work model

Mentoring & Coaching

  • Mentorship programs

Weiterbildungsangebote

  • Dedicated learning platform

Gesundheits- & Fitnessangebote

  • Subsidized Wellhub memberships

Mentale Gesundheitsförderung

  • Mental health counseling
  • Wellness Weeks

Gemeinnützige Ausrichtung

  • Paid time off for Impact Days
  • Inclusion Think Tank participation

Sonstige Vorteile

  • Inclusion Days participation
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Celonis erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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